Operations Supervisor - B Shift

The TJX Companies, Inc.•Woburn, MA

6d•$61,000 - $82,100•Onsite

About The Position

The Operations Supervisor is responsible for operating an efficient, productive, and safe department in a Distribution Center while meeting or exceeding daily production requirements and maintaining high quality and service. The supervisor spends at least 90% of the shift on the floor reviewing orders and directing associates to maintain a productive, positive, and motivated workforce. The role manages the department’s daily activities, including planning, workflow, and resource allocation. It develops and motivates associates, supports high morale and company culture, and builds effective relationships with business partners, peers, management, the union, Human Resources, Loss Prevention, and Transportation. The supervisor communicates effectively across the operation, ensures safety and housekeeping requirements are met, and reviews practices, methods, and processes to identify and recommend improvements.

Requirements

Previous experience managing diverse teams of 20 or more associates.
4–6 years of experience.
High school graduate; college preferred or equivalent work experience.
Communication, coaching, and development skills.
Strong math and PC skills.
Proven ability to motivate teams and manage conflict.
Ability to provide feedback and develop other leaders.
Must be available to support multiple shifts.

Nice To Haves

College education.

Responsibilities

Operate an efficient, productive, and safe department while meeting or exceeding daily production requirements.
Maintain high levels of quality and service.
Spend at least 90% of the shift on the floor reviewing orders and directing associates.
Manage daily department activity, including planning, workflow, and resource allocation.
Develop and motivate associates and maintain high morale and company culture.
Build effective relationships with counterparts, peers, management, the union, Human Resources, Loss Prevention, and Transportation.
Communicate with associates, counterparts, peers, and management to support efficient operations.
Ensure the area meets safety and housekeeping requirements.
Review practices, methods, and processes, and recommend opportunities for improvement.