Operations Supervisor - B Shift

TJX • Woburn, MA

4d • Onsite

About The Position

The Operations Supervisor is responsible for operating an efficient, productive, and safe department within a distribution center while meeting or exceeding daily production requirements and maintaining high quality and service. The role manages daily department activity, including planning, workflow, and resource allocation, and spends at least 90% of the shift on the floor reviewing orders and directing associates. The supervisor develops and motivates associates, supports high morale and company culture, and builds effective relationships with business partners, peers, management, union representatives, Human Resources, Loss Prevention, and Transportation. The role also ensures safety and housekeeping requirements are met, communicates effectively to support efficient operations, and reviews practices, methods, and processes to identify opportunities for improvement.

Requirements

• Previous experience managing diverse teams of 20 or more associates.
• 4–6 years of experience.
• High school graduate or equivalent work experience.
• Communication, coaching, and development skills.
• Strong math and PC skills.
• Ability to motivate teams and manage conflict.
• Ability to provide feedback and develop other leaders.
• Must be available to support multiple shifts.

Nice To Haves

• College education preferred.

Responsibilities

• Operate an efficient, productive, and safe department while meeting or exceeding daily production requirements.
• Maintain high levels of quality and service.
• Spend a minimum of 90% of the total shift on the floor reviewing orders and directing associates.
• Manage daily department activity, including planning, workflow, and resource allocation.
• Develop and motivate associates and maintain high morale and company culture.
• Build effective relationships with counterparts, peers, management, union representatives, Human Resources, Loss Prevention, and Transportation.
• Communicate effectively with associates, counterparts, peers, and management to support an efficient operation.
• Ensure the area meets safety and housekeeping requirements.
• Review practices, methods, and processes and recommend opportunities for improvement.

Benefits

• Associate discount
• 401(k) match
• Medical, dental, and vision coverage
• Health Savings Account (HSA)
• Health care Flexible Spending Account (FSA)
• Life insurance
• Short- and long-term disability
• Paid holidays, vacation, sick, bereavement, and parental leave
• Employee Assistance Program (EAP)
• Incentive programs
• Auto and home insurance discounts
• Scholarship program
• Adoption and surrogacy assistance
• Smoking cessation assistance
• Child care and cell phone discounts
• Pet and legal insurance
• Credit union
• Referral bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED