Operations Supervisor- Evenings

Old Dominion Freight Line•Baton Rouge, LA

About The Position

Old Dominion Freight Line is hiring an Operations Supervisor to manage a shift or section in a service center. The supervisor is responsible for maintaining and achieving department, shift, service center, and company standards for safety, quality, efficiency, cost, service and delivery, training and development, and housekeeping. The role leads employees, coordinates freight operations, and works closely with service center management to meet business objectives. The assigned shift and hours will be determined, and work schedules may change based on customer pickup and delivery schedules and business needs. The position includes daily safety oversight, employee training and feedback, supervision of pickups and deliveries, inspections, operational problem-solving, and continuous improvement. The supervisor uses company systems to monitor freight movement, completes required freight and government forms, and is responsible for department staff, including hiring and disciplinary action.

Requirements

High school diploma or equivalent.
At least 2 years of operations experience; transportation industry experience preferred.
Working knowledge of AS400 and Microsoft Office.
Good verbal and written communication skills.
Strong interpersonal skills.
Ability to work assigned shifts as needed and according to customer pickup and delivery schedules.

Nice To Haves

Some college.
Supervisory experience.
Bachelor’s degree.

Responsibilities

Monitor and evaluate employee safety daily and provide safety-process training as needed.
Monitor and evaluate the safe and efficient planning, loading, and unloading of freight throughout the shift.
Teach and evaluate safe lifting techniques and use safe lifting practices as needed.
Maintain housekeeping within the shift to support safety and productivity.
Manage, assign, and supervise employee pickups and deliveries to support effective use and development of employees and equipment while meeting company and customer expectations.
Work with service center management to align with daily, weekly, monthly, and yearly business objectives.
Provide instruction, analysis, suggestions, and ideas to improve operations within the shift, department, and facility.
Give employees ongoing positive and constructive feedback on performance and productivity measures, including ROI, MPH, stops per hour, return shipments, missed shipments, and delivery or pickup errors.
Conduct daily inspections for compliance with local, state, and federal safety regulations, OSHA requirements, and DOT requirements.
Ensure trailers are loaded correctly for safe freight transport.
Pursue continuous improvement in all areas of service center operations.
Operate AS400, BLU, DYMS, and other company computer or freight-monitoring systems.
Complete forklift job training and operate a forklift as necessary within the service center.
Conduct daily shift meetings.
Make timely decisions based on volume levels and communicate schedules to affected employees.
Inspect tools and equipment for safe operating condition and direct correction of improper or adverse conditions.
Understand and ensure compliance with company and government regulations.
Work assigned shifts as needed and be available according to customer pickup and delivery schedules.
Use company technology to monitor shipment locations and communicate throughout the day with associates, customers, and team members verbally and through computer systems.
Complete company and government freight-movement forms, including shipping orders, city stripping manifests, freight bills, inter-terminal movement forms, and exception forms.
Manage department staff, including hiring and disciplinary action.

Benefits

Health benefits, including a zero-premium medical plan for employee-only coverage.
Vision and dental coverage.
Short-term and long-term disability.
Flexible Spending Accounts.
401(k) retirement plan with company match and an additional annual discretionary match opportunity.
Life insurance.
Wellness Program.
Tuition reimbursement for drivers and technicians.
Training and growth opportunities.
Career advancement through a promote-from-within philosophy.
National career opportunities at more than 260 service centers.