Team Supervisor (Evenings & Overnights)

Wawa, Inc.•Scranton, PA

3d•$19 - $26

About The Position

As a Team Supervisor, you lead the shift to keep operations on track and deliver memorable customer experiences. When serving as the senior leader on site, you run the shift and make decisions to ensure operations run smoothly. The role supports efficient food and beverage service, Associate performance, customer satisfaction, and store safety and operations. Associates may opt into a four-day work week. The stated hourly range is $19.00–$25.65, commensurate with position, experience, and location, with an additional $2.00 per hour for hours worked between 12 a.m. and 6 a.m.

Requirements

High school diploma or GED equivalent.
Must be at least 18 years old and have reliable transportation.
Flexible availability to work various shifts, including weekends and holidays, to meet business needs.
Ability to communicate effectively, solve problems, and build relationships.

Nice To Haves

Supervisory experience in retail, food service, or fuel industries.

Responsibilities

Handle customer inquiries, gather feedback, and support positive customer interactions.
Coordinate Associates, customers, and orders to deliver efficient food and beverage service.
Provide direction, feedback, and recognition to Associates to support productivity and performance.
Enforce safety, security, and store policies, including crisis management protocols.
Manage inventory, stock levels, vendor check-ins, and cash-handling procedures.
Lead shifts as the senior leader on site, making decisions to keep operations running smoothly.