Operations Supervisor- Evenings

Old Dominion Freight Line•Baton Rouge, LA

10d

About The Position

Old Dominion Freight Line is hiring an Operations Supervisor to manage a shift or section in a service center. The supervisor is responsible for meeting department, shift, service center, and company standards for safety, quality, efficiency, cost, service and delivery, training and development, and housekeeping. The role leads employees in a fast-paced freight operation, supports daily business objectives, and promotes continuous improvement and strong customer service. The supervisor oversees safe and efficient freight planning, loading, unloading, pickups, and deliveries; monitors employee performance and provides ongoing feedback; and ensures compliance with company policies and applicable safety regulations. The role also uses company technology and computer systems to monitor freight movement, completes freight-related documentation, and may operate a forklift as needed. The assigned shift and hours are to be determined, and schedules may change based on business needs and customer pickup and delivery schedules.

Requirements

High school diploma or equivalent.
At least 2 years of operations experience; transportation industry experience is preferred.
Working knowledge of AS400 and Microsoft Office.
Good verbal and written communication skills.
Strong interpersonal skills.

Nice To Haves

Some college.
Supervisory experience.
Bachelor's degree.

Responsibilities

Monitor employees' safety daily and provide training on safety processes as needed.
Monitor and evaluate safe, efficient freight planning, loading, and unloading throughout the shift.
Teach safe lifting techniques and use safe lifting practices when handling freight.
Maintain housekeeping within the shift to support safety and productivity.
Manage, assign, and supervise pickups and deliveries to ensure effective use and development of employees and equipment while meeting company and customer expectations.
Work with service center management to align operations with daily, weekly, monthly, and yearly business objectives.
Provide instruction, analysis, suggestions, and ideas for improving operations within the shift, department, and facility.
Provide employees with ongoing positive and constructive feedback on performance and productivity measures.
Conduct daily inspections for compliance with local, state, and federal safety regulations, including OSHA and DOT requirements.
Ensure trailers are loaded correctly for safe freight transport.
Pursue continuous improvement across service center operations.
Operate AS400, BLU, DYMS, and other internal freight-monitoring systems to track freight movement.
Complete forklift job training and operate a forklift as needed within the service center.
Conduct daily shift meetings.
Make timely decisions based on freight volume and communicate schedules to affected employees.
Inspect tools and equipment for safe working conditions and direct correction of improper or adverse conditions.
Understand and ensure compliance with company and government regulations.
Work assigned shifts as needed and remain available according to customer pickup and delivery schedules.
Use proprietary technology to monitor shipment locations and communicate throughout the day with associates, customers, and team members.
Complete company and government freight-movement forms, including shipping orders, city stripping manifests, freight bills, inter-terminal movement forms, and exception forms.
Manage department staff, including hiring and disciplinary actions.

Benefits

Health benefits, including a zero-premium medical plan for employee-only coverage.
Vision and dental coverage.
Short-term and long-term disability coverage.
Flexible spending accounts.
401(k) retirement plan with company match and an additional annual discretionary match opportunity.
Life insurance.
Wellness program.
Tuition reimbursement for drivers and technicians.
Training and growth opportunities.
Opportunities to advance through a promote-from-within philosophy.
National career opportunities at more than 260 service centers.