Operations Supervisor (E)

Global Medical Response • Amarillo, TX

4d • Onsite

About The Position

The Supervisor Operations is responsible for overseeing day-to-day operations which may include staffing, scheduling, ensuring maintenance of equipment and supplies, internal communications, budgetary considerations, outside agency interface, and community relations.

Requirements

• Minimum 3 years of EMS field experience.
• High School Diploma or Equivalent (GED).
• State EMT or Paramedic Certification.
• State Driver’s License with driving record in compliance with GMR’s Safety & Driving policy (proof required if conditional employment is made).
• As required for EMT or Paramedic: BLS, ACLS, PALS/PEPP, BTLS/PHTLS Certifications.

Nice To Haves

• Prior FTO or other leadership/supervisory experience preferred.
• Some advanced education is preferred.

Responsibilities

• Supervise and develop field staff to ensure high-quality patient care.
• Maintain operational quality through daily oversight and communication.
• Act as a liaison among the company, patients, and public safety agencies.
• Mentor employees, conduct performance evaluations, and support team development.
• Collaborate with management to address staffing and service improvement.
• Participate in the development and implementation of departmental policies and procedures.
• Manage staffing levels, shift calendars, and fill open shifts as needed.
• Oversee the operation and maintenance of medical equipment.

Benefits

• GMR’s Core Behaviors —keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED