Operations Supervisor (DFW)

Xpress Global Systems, LLC•Grand Prairie, TX

About The Position

The Operations Supervisor at Xpress Global Systems (XGS) is responsible for supervising dock, driver, and warehousing operations at the Service Center. The role oversees daily activities of drivers and dock workers and coordinates resources to sort and segregate freight by destination and to load and unload trailers in accordance with standard operating procedures. The position emphasizes safety, quality, customer service, and efficient operations. Duties may change as business needs arise, and other reasonably related tasks may be assigned by management.

Requirements

  • 1–3 years of relevant LTL or warehouse experience required.
  • Computer literacy required.
  • Ability to frequently lift objects up to 50 pounds and occasionally up to 70 pounds; pull up to 100 pounds and push up to 50 pounds.
  • Ability to occasionally climb stairs and frequently stoop, kneel, or crouch.
  • Ability to use hands and arms to reach for, grasp, and manipulate objects.
  • Manual dexterity to operate a computer and other office machines.
  • Ability to handle exposure to extreme cold and/or hot working conditions and average exposure to fumes around tractor trailers, lift trucks, and yard tractors.
  • Correctable vision and hearing.

Nice To Haves

  • Cross-docking experience preferred.
  • Forklift certification preferred.
  • Supervisory experience preferred.
  • Dispatching experience preferred.
  • AS400 experience preferred.

Responsibilities

  • Supervise, lead, and direct freight loading and unloading; may supervise freight delivery.
  • Train, monitor, and enforce dock loading, freight-flow, and bar-coding procedures.
  • Ensure safe, efficient, and cost-effective operations; monitor and respond to load forecasts.
  • Assist in supervising dock and driving personnel.
  • Assist with shift planning and job assignments; may plan driver routes and dispatch drivers.
  • Close loads on outbound trailers.
  • Load and unload freight and move products by lift truck and by hand.
  • Interface with customers by providing will-call freight, tracking or tracing freight, and responding to inquiries.
  • Complete reports, loading sheets, and inspection sheets.
  • Ensure compliance with OSHA, Department of Transportation, and federal and state regulations.
  • Minimize claims and damages through training and enforcement of OS&D standard operating procedures.
  • Perform other duties as assigned.
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