Operations Supervisor

Panchero's Mexican Grill•Waterloo, IA

About The Position

Pancheros Mexican Grill is hiring an Operations Supervisor to help lead restaurant shifts and provide a positive customer experience. The role includes supervising teams of 3 to 10 employees, monitoring quality and safety, serving as the manager on duty, handling cash, and training staff. Leadership experience is required; no educational requirements are listed. The position reports to the General Manager of the Restaurant. The job description notes that duties listed are the major responsibilities regularly performed and do not exclude other assigned duties.

Requirements

  • Leadership experience is required.
  • Able to lift up to 50 lbs. without assistance.
  • Able to bend, stoop, reach, twist, lift, push, pull, and move items.
  • Able to move and stand for long periods.

Responsibilities

  • Supervise shifts of 3 to 10 employees.
  • Monitor quality, safety, and customer experience.
  • Provide customer service as the manager on duty.
  • Handle cash and reconcile cash drawers.
  • Train staff members for new hires and promotions.
  • Perform other duties as assigned.

Benefits

  • Flexible schedule
  • Competitive pay
  • Food discounts
  • Career advancement opportunities
  • Fun workplace culture
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