2nd Shift Operations Supervisor| Outbound
About The Position
The Operations Supervisor plans, organizes, and monitors the storage, selection, and distribution of items received from suppliers or vendors for Pet Food Experts’ customers. The role leads warehouse operations and teams, with a focus on achieving goals and meeting internal and external customer delivery requirements. This includes coordinating consistent warehouse activity, ensuring products are selected and loaded effectively, and training, motivating, monitoring, and evaluating warehouse employees. The supervisor provides hands-on instruction and direction, supports employee development and morale, and helps maintain safe and efficient warehouse processes. The schedule is Monday through Friday, with a 2:00 p.m. start time. Compensation is $70,000–$80,000 per year, with eligibility for an annual bonus targeted at 7.5% of annual salary and based on achievement of company goals.
Requirements
- Ability to read, write, and understand English, including identifying numbers.
- Ability to communicate effectively orally and in writing.
- Knowledge of warehouse operations, preferably all aspects of loading dock operations in a distribution environment.
- Certification to operate warehouse equipment, including forklift, reach truck, and electric ride-on jack.
- Knowledge of occupational hazards and safety precautions.
- Strong attention to detail, good time management, ability to multitask, and follow-up skills.
- Ability to work independently with minimal supervision and collaboratively in a team environment.
- Reliable transportation, solid attendance, and a positive, professional attitude; act as a mentor and set a good example for team members.
- Strong working knowledge of company WMS and computer proficiency to use time and attendance systems and Google G Suite office applications.
- 3 to 5 years of experience in warehousing, receiving, inventory control, or shipping in a distribution environment, including 2 years of direct supervisory experience.
Nice To Haves
- Experience in a retail distribution setting.
- Knowledge of barcode technology, voice-directed order selection, and electronic data interchange.
Responsibilities
- Manage warehouse activities and coordinate smooth, consistent operations to meet delivery requirements.
- Ensure products are selected and properly loaded effectively and efficiently.
- Plan and coordinate employee work; train, motivate, monitor, and evaluate warehouse team performance.
- Ensure team members can accurately perform essential warehouse functions while fostering team morale.
- Provide hands-on instruction and direction to help employees succeed operationally.
- Maintain personnel structure and staffing levels needed to meet warehouse distribution goals.
- Assist with recruiting, hiring, promoting, disciplining, and off-boarding employees as necessary.
- Review employee performance and provide feedback and suggestions for improvement.
- Develop and maintain continuous training and cross-training programs to support safe, effective warehouse operations.
- Identify measures to improve warehouse processes.
- Perform work in compliance with safety procedures, rules, and regulations.
Benefits
- Flexible Time Off
- Paid parental leave
- Competitive compensation package
- Medical, dental, and vision health benefit programs
- Health Care and Dependent Care Flexible Spending Accounts
- Company-paid basic life/AD&D insurance
- Company-paid short- and long-term disability insurance
- Additional supplemental benefits
- Retirement savings plan with employer match
- Employee Assistance Program
- Employee pet perks discount program
- Annual bonus targeted at 7.5% of annual salary, based on achievement of company goals
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
