OPERATIONS SUPERVISOR - ADMIN

Fort Worth Transportation Authority • Fort Worth, TX

2d • Onsite

About The Position

Trinity Metro has an immediate opening for an Operations Supervisor. The incumbent in this class performs under the general supervision of the Operations Manager. The responsibilities include supervising operators and drivers in maintaining schedules, observing company regulations, and following safety precautions. The position includes dispatching and scheduling duties. The incumbent assists operators and drivers in unusual or emergency situations.

Requirements

• CDL with passenger endorsement
• Letter of Recommendation from your Supervisor or Manager
• No more than (5) five attendance events
• No preventable accidents
• Proficient use of computer word processing, spreadsheets, and database management is required.

Responsibilities

• Supervise a staff of 10-15 drivers in the day-to-day operations of the operations department.
• Maintains schedules, observes company regulations, and follows all safety precautions.
• Coordinates and monitors personnel matters, including instructing, evaluating performance, coaching, counseling, maintaining standards, and ensuring policies and procedures are followed.
• Assists drivers with any emergency or unusual situations that occur.
• Receives passenger complaints, investigates problems, and responds back to the passenger.
• Rotates in dispatch office to schedule.
• Ensures compliance with the Union contract.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED