Operations Supervisor Landfill

UBLIC SERVICES OF MICHIGAN I, LLC•New Boston, MI

About The Position

Within a division, the Operations Supervisor – Landfill supervises Lead Operators, Operators and/or General Laborers who contribute to efficient landfill operations. The role ensures that fill sequencing plans are followed, density goals are achieved, and landfill operations comply with applicable permits. Working with the Operations Manager and General Manager, the supervisor implements tactical initiatives to drive functional excellence and achieve budget goals. The position oversees compliance with accident-prevention programs and applicable safety, environmental, operating, regulatory, accounting, ethics, and other standards. It is responsible for delivering safety, customer experience, and efficiency while supporting employee engagement.

Requirements

  • Ability to direct a large staff.
  • Process-oriented and results-oriented approach to setting and pursuing aggressive goals, with commitment to organizational success and ability to marshal resources toward goals and objectives.
  • Demonstrated problem-solving, analytical, critical-thinking, and decision-making skills.
  • Collaborative approach and ability to build and work with teams.
  • Creative thinking and willingness to challenge conventional solutions.
  • Demonstrated and promoted ethical behavior.
  • Strong leadership skills and sound judgment in evaluating talent, with an emphasis on hiring and developing high-performance teams.
  • Experience in labor relations.
  • State certification as required by regulation.
  • At least 1 year of lead or supervisory experience.

Responsibilities

  • Provide leadership and communicate about safety goals and objectives.
  • Identify and work to remove unsafe conditions or situations related to the landfill.
  • Partner with maintenance to keep equipment in working order and compliant with safety standards.
  • Oversee safety and accident-prevention programs, maintain loss-control and safety practices, and support a safe, productive work environment.
  • Encourage employees’ active participation in safety through personal example and outreach.
  • Provide customer service that meets or exceeds expectations throughout the customer experience.
  • Resolve unusual service requests, equipment breakdowns, and schedule changes, communicating promptly with stakeholders.
  • Work with customers to address issues and improve their experience.
  • Represent the Company positively to support customer satisfaction and loyalty.
  • Establish productivity goals as needed, ensure operating standards are followed, and manage labor hours and disposal expenses according to established plans.
  • Execute operational plans to help achieve or exceed the division’s budget goals.
  • Support service delivery and work with maintenance on fleet quality and maintenance.
  • Create a collaborative and communicative team environment and promote employee engagement.
  • Develop team talent, understand employees’ career goals, and coach them for advancement.
  • Perform other job-related duties as needed or assigned.

Benefits

  • Comprehensive medical benefits coverage, dental plans, and vision coverage.
  • Health care and dependent care spending accounts.
  • Short- and long-term disability coverage.
  • Life insurance and accidental death and dismemberment insurance.
  • Employee and Family Assistance Program (EAP).
  • Employee discount programs.
  • Retirement plan with a generous company match.
  • Employee Stock Purchase Plan (ESPP).
  • Paid Time Off (PTO).
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