Landfill Operations Supervisor

UBLIC SERVICES OF GEORGIA, LIMITED PARTNERSHIP•Screven, GA

About The Position

Within a division, the Operations Supervisor – Landfill supervises Lead Operators, Operators and/or General Laborers who contribute to efficient landfill operations. The role ensures that fill sequencing plans are followed, density goals are achieved, and landfill operations comply with applicable permits. Working with the Operations Manager and General Manager, the supervisor implements tactical initiatives to drive functional excellence and achieve budget goals. The role also ensures adherence to accident prevention programs and applicable safety, environmental, operating, regulatory, accounting, ethics, and other standards. It delivers on safety, customer experience, and efficiency while supporting employee engagement. The supervisor leads efforts to maintain safe operations, meet customer expectations, and achieve productivity and budget goals. The role works with maintenance to support equipment condition and fleet quality, communicates with customers and stakeholders to resolve service issues, and builds a collaborative team through employee development and coaching. Other related duties may be assigned as needed.

Requirements

Ability to direct a large staff.
Process-oriented and results-oriented approach to setting and pursuing aggressive goals, with commitment to organizational success and effective use of resources.
Demonstrated problem-solving, analytical, critical-thinking, and decision-making skills.
Collaborative approach and ability to build and work with teams.
Creative thinking and willingness to challenge conventional solutions.
Demonstrated and promoted ethical behavior.
Strong leadership skills and proven judgment of talent, with emphasis on hiring and developing high-performing teams.
Experience in labor relations.
State certification as required by regulation.
At least 1 year of lead or supervisory experience.

Responsibilities

Lead and communicate safety goals and objectives, and work to remove unsafe conditions related to the landfill.
Partner with the maintenance department to keep equipment in working order and compliant with safety standards.
Oversee safety and accident-prevention programs, maintain a safe and productive work environment, and implement effective loss-control and safety programs.
Engage employees in safety through personal commitment and outreach.
Provide customer service that meets or exceeds expectations and resolve unusual service requests, equipment breakdowns, and schedule changes through timely communication.
Work with customers to resolve issues and improve the customer experience; represent the Company positively to support customer satisfaction and loyalty.
Establish productivity goals, ensure adherence to operating standards, and manage labor hours and disposal expenses according to agreed plans.
Execute operational plans to help meet or exceed the division’s budget goals.
Support service delivery, maintenance, fleet quality, and the operational role in fleet maintenance.
Create a collaborative and communicative team environment and promote employee engagement.
Develop team talent, understand employees’ career goals, and coach them for advancement.
Perform other job-related duties as needed or assigned.