Operations Supervisor-Inventory

Cart.com•Terrell, TX
•Onsite

About The Position

The Inventory Control Supervisor reports to the Inventory Operations Manager and leads a team of six. This role supports the operational success and client value proposition of Cart.com by providing expertise, leadership, project management, data analysis, problem-solving, and reporting for the assigned facility and teams. The supervisor develops inventory-control strategy and processes, supports hiring and staff development, monitors KPI and SLA performance, and guides inventory analysis, SOPs, and physical inventories. The role also contributes data and recommendations for quarterly business reviews, including performance trends, improvement plans, and WMS enhancements. The position is open to applicants in or around Terrell, Texas, who can work first shift and accommodate longer hours based on business and peak needs.

Requirements

  • At least 4 years of experience in Inventory Control or an equivalent environment.
  • At least 2 years of people-leader experience within Inventory Control.
  • Advanced-level Excel skills.
  • Bilingual Spanish.
  • Process-oriented experience developing SOPs, reporting, and training.
  • People leadership focused on continuous improvement, staff development, and accountability.
  • Ability to adapt in a fast-paced, changing, demanding work environment.
  • Strategic problem-solving and critical-thinking skills.
  • Able to lift 25 or more pounds.
  • Located in or around Terrell, Texas, and able to work first shift with flexibility for longer hours based on business and peak needs.
  • Must be eligible to work in the United States; Cart.com does not sponsor or transfer visas.

Nice To Haves

  • At least 2 years of experience in ecommerce 3PL or an equivalent environment.

Responsibilities

  • Set expectations and support hiring and development of inventory-control staff.
  • Develop and deploy inventory strategy and processes for the inventory-control team in support of organizational goals.
  • Measure and report KPI and SLA performance.
  • Provide guidance on inventory analysis, SOPs, and physical inventories.
  • Provide data for QBR presentations covering KPI/SLA performance, trend analysis, improvement plans, and WMS enhancement suggestions.
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