Operations Supervisor III

MSU Careers Details•East Lansing, MI

About The Position

Supervises, schedules, prioritizes, and assigns the work of support staff in parking enforcement. Performs duties related to parking enforcement employment to facilitate operations. Interviews, hires, trains, evaluates, and disciplines regular and student employees. Serves as a liaison with clients, customers, vendors, and University departments, providing expertise in parking enforcement and mobility. Assists in developing and implementing policies and procedures. Oversees operations to maintain quality control and meet deadlines. Forecasts needs and orders supplies to maintain inventory levels. Prepares special and periodic financial or other reports and maintains unit records. Resolves employee complaints and grievances. Maintains health and safety standards to ensure compliance with University, State, and Federal rules and regulations. The parking enforcement operation runs 24/7, and schedules could vary depending on campus community events and operations.

Requirements

  • Knowledge normally acquired through the first two or three years of college, technical, vocational, or business school, with coursework in a field related to the area of employment; or an equivalent combination of education and experience.
  • Three to five years of related and progressively more responsible or expansive work experience performing tasks related to the area of employment; or an equivalent combination of education and experience.
  • May require one to three years of supervisory experience.

Responsibilities

  • Supervise, schedule, prioritize, and assign work for parking enforcement support staff.
  • Perform duties related to parking enforcement employment to facilitate operations.
  • Interview, hire, train, evaluate, and discipline regular and student employees.
  • Serve as a liaison with clients, customers, vendors, and University departments, providing expertise in parking enforcement and mobility.
  • Assist in developing and implementing policies and procedures.
  • Oversee operations to maintain quality control and meet deadlines.
  • Forecast needs and order supplies to maintain inventory levels.
  • Prepare special and periodic financial or other reports and maintain unit records.
  • Resolve employee complaints and grievances.
  • Maintain health and safety standards and ensure compliance with University, State, and Federal rules and regulations.
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