Traveling Executive Director - Operations Specialist

Brookdale Senior Living Inc.•Brentwood, TN

About The Position

Brookdale is hiring an Operations Specialist who travels to communities in the Great Northeast Region, primarily in Midwest areas, serving as an Executive Director when vacancies arise and supporting communities with operational needs. This is a 100% travel position requiring travel across the Northeast region as needed, including air travel on company business. The schedule is ten days worked followed by four days off. The role assists directors of continuing care retirement communities, retirement communities, and assisted living residences with supervision and management on a temporary, extended, or as-needed basis. Assignments may support management vacancies, start-ups, acquisitions, vacations, leaves of absence, or special projects for a Regional Vice President. The position may cover supervision, quality assurance, training, regulatory matters, and direct resident care. It conducts operations in line with company value drivers and strategic initiatives to support customer and associate satisfaction, occupancy, culture, and operational effectiveness. The position manages subordinate supervisors responsible for resident care, marketing, food service, housekeeping, and maintenance, and is responsible for the overall direction, coordination, and evaluation of those units. A bachelor's degree and three to five years of related experience and/or training, or an equivalent combination, are required. A valid driver's license, access to a private vehicle for business use, and licensing according to state requirements are also required.

Requirements

Bachelor's degree from a four-year college or university and three to five years of related experience and/or training, or an equivalent combination of education and experience.
Valid driver's license and access to a private vehicle for business use.
Must be licensed according to state requirements.
Ability to travel 100% of the time, including air travel on company business as required.
Ability to work a schedule of ten days on followed by four days off.
Strong analytical skills and an in-depth understanding of the organization and business to address problems and issues.
Advanced knowledge of the organization, industry, and a functional discipline, with extensive understanding of technical areas gained through experience.
Ability to make recommendations regarding overall business improvement and community operations.
Ability to perform the physical demands of the position, including lifting up to 25 pounds and interacting with coworkers, residents, or vendors.

Nice To Haves

Familiarity with Microsoft software.

Responsibilities

Assist directors of continuing care retirement communities, retirement communities, and assisted living residences with supervision and management on a temporary, extended, or as-needed basis.
Support communities during management vacancies, start-ups, acquisitions, vacations, and leaves of absence, and assist Regional Vice Presidents with special projects.
Perform functions including supervision, quality assurance, training, regulatory matters, and direct resident care as needed.
Conduct operations to support customer satisfaction, associate satisfaction, occupancy, culture, and operational effectiveness.
Assist with recruitment and retention of qualified staff and development of a positive, supportive team atmosphere; interview and recommend qualified candidates for hire as needed.
Assist with marketing, outreach, resident admissions, resident assessments, and discharge procedures.
Assist with or conduct associate performance reviews as needed.
Assess staff training needs and provide training as needed.
Assist in resolving budget discrepancies and variances.
Work to resolve issues raised by residents or their family members.
Ensure residence buildings and grounds are clean, free of trash and litter, and maintained in good repair; conduct routine safety inspections as needed and ensure OSHA regulations for a safe work environment are followed.
Assist the healthcare management team with organizing, developing, and conducting service plan reviews; supervise maintenance of resident charts and review documentation by resident care staff as needed.
Manage subordinate supervisors overseeing resident care, marketing, food service, housekeeping, and maintenance staff, including overall direction, coordination, and evaluation of those units.
Perform other duties as assigned by the supervisor.

Benefits

Medical, dental, and vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates outside of California
Optional voluntary benefits including identity theft protection and pet insurance
Paid time off for full-time associates
Paid holidays for full-time associates
Company-provided life insurance for full-time associates
Adoption benefit for full-time associates
Short- and long-term disability coverage for full-time associates
Flexible Spending Accounts for full-time associates
Health Savings Account for full-time associates
Optional life and dependent life insurance for full-time associates
Optional accident, critical illness, hospital indemnity insurance, and legal plan for full-time associates
Tuition reimbursement for full-time associates
Annual bonus incentive eligibility for full-time associates in the role
Long-Term Incentive Plan eligibility, with the opportunity for equity grants in the form of restricted stock units
Naturalization application fee advance of up to $725 for qualified associates who have been employed for at least one year