Operations Specialist (2nd Shift)

Marleylilly•Greer, SC

3d•Onsite

About The Position

The Operations Specialist performs production activities needed to initiate, create, complete, and fulfill customer orders while maintaining high-quality standards. The role may involve working across production departments as business needs change, and requires following established procedures, meeting productivity expectations, and communicating order delays or problems. Depending on the department, duties may include quality checking, cleaning and packaging personalized items; printing and picking orders; replenishing and organizing inventory; fulfilling and shipping orders; preparing and processing products using engraving or heat-press equipment; or photographing and tracking blooper products. The position is based at the company's headquarters in Greer, South Carolina, and involves office, manufacturing, and warehousing environments.

Requirements

Demonstrate accuracy, thoroughness, attention to detail, and commitment to quality.
Meet productivity standards, complete work in a timely manner, work efficiently, and stay on task.
Demonstrate interpersonal skills, including listening without interrupting, being open to others' ideas, and working to resolve conflicts.
Communicate clearly, listen, seek clarification, and respond appropriately to questions.
Maintain reliable attendance and punctuality and follow the company attendance policy.
Treat others respectfully, keep commitments, and work with integrity and ethically.
Follow company policies and procedures, use time efficiently, and plan and organize work.
Act professionally and tactfully, respond well under pressure, accept responsibility, and follow through on commitments.
Observe safety and security procedures, report potentially unsafe conditions, and use equipment and materials properly.
Follow instructions and management direction, complete tasks on time, or notify the appropriate person if an alternate plan is needed.
Be able to consistently lift 50 pounds for replenishment duties and up to 50 pounds at a time as stated in the physical demands.
Be able to work in a variety of weather conditions and temperatures in warehouse, manufacturing, and office areas.
Be able to stand and walk for extended periods.
Be able to work overtime, including nights and weekends, when required.

Responsibilities

Produce orders according to established standard operating procedures.
Communicate delays or problems that may prevent an order from being completed.
Maintain organizational quality standards and confirm order quantities, placement locations, and garment types.
Follow preventative maintenance procedures and cross-train or work in other departments as business needs change.
Inspect personalized products for correct letters, colors, sizes, item types, damage, defects, and other quality standards.
Clean up embroidered or customized orders, including clipping threads and removing stabilizer or topping, then fold and package items presentably.
Print and sticker individual orders, pick items from inventory, and transport them to the appropriate personalization department.
Prioritize older orders and verify picked items have the correct size, color, type, and labels.
Restock inventory locations, repackage items as needed, and promptly report items that cannot be found.
Induct raw goods inventory and completed customer orders into the system.
Scan, print, and sticker unmarked warehouse inventory and transport it to the appropriate overflow or pick locations.
Break down delivered boxes and pallets and put them in their proper locations.
Monitor overstock and pick-location inventory levels, request replenishment when needed, and refill pick locations from overstock.
Assist with inventory projects and audits, and keep inventory racking clean and organized.
Pick customer orders, verify completeness, package them appropriately, and prepare shipments with the correct shipping rate and prepaid label.
Prepare and process items through engraving and heat-press operations, including operating small machinery and computer programs to print and design patterns.
Work with team members to add blooper products to the website, photograph them, suggest improvements, track personal productivity, and make quality judgments.
Maintain quality, productivity, attendance, professionalism, safety, and dependability in accordance with company expectations.