Labs Operations D2
About The Position
This role supports on-site drone delivery operations in Houston. The position handles the ground tasks that make each delivery possible; it does not involve flying drones. The employee uses a reliable personal vehicle to pick up prepared food orders from local merchants and transport them to a drone site, then carefully prepares and loads orders into drones while ensuring accuracy, quality, and safety. The role supports daily operations in a fast-moving test environment, follows site procedures, identifies issues, and shares observations to help improve processes and technology. The employee works closely with a small, mission-driven team and communicates operational observations to engineers, operators, and cross-functional partners. The role also involves representing the client professionally when interacting with merchants and community members. The employee must live in the Houston Metro and be flexible to travel between work sites. Work location is in Houston, Texas, with the specific site to be confirmed after onboarding. The schedule is 40 hours per week with two days off; shifts generally begin either 9:00 a.m.–5:30 p.m. or 10:30 a.m.–7:00 p.m. Preferences can be set, but shifts are generally assigned ahead of time.
Requirements
- Reliable personal vehicle.
- Valid driver’s license.
- Must live in the Houston Metro and be flexible to travel between work sites.
- Comfort working outdoors and on your feet.
- Dependable work ethic, including punctuality, attention to detail, and a safety-first approach.
- Positive attitude, willingness to learn, and adaptability.
- Strong communication and professionalism with merchants, teammates, and the public.
Responsibilities
- Pick up food orders from assigned merchants and transport them to the drone site using a personal vehicle.
- Prepare and load orders into drones, ensuring accuracy, quality, and safety.
- Support smooth day-to-day operations in a fast-moving test environment.
- Identify issues, share observations, and provide clear feedback to improve processes and technology.
- Follow safety protocols and site procedures precisely.
- Maintain an organized and efficient workflow that keeps operations on schedule.
- Adapt proactively as processes evolve.
- Work collaboratively with a small team and reinforce a culture of communication, reliability, accountability, and hands-on teamwork.
- Report ground-level observations to engineers, operators, and cross-functional partners.
- Represent the client positively when interacting with merchants and community members.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
