Logistics Specialist

allwhere • New York, NY

26d • $65,000 - $85,000

About The Position

allwhere is a D.E. Shaw-backed technology startup that helps companies procure, ship, and track IT equipment for distributed teams. The Operations Specialist, Logistics supports the movement of equipment across allwhere’s domestic and global network, working hands-on across parcel, returns, freight, and international shipments. The role partners with carriers, warehouses, brokers, and internal teams to keep deliveries moving, and is intended for an early-career logistics operator with 1–3 years of experience.

The position coordinates shipments and related documentation, works with parcel carriers and other logistics providers, monitors delivery progress and resolves exceptions, and supports customs clearance and international freight. It also maintains shipping and cost records, tracks operational issues, and helps improve procedures, tools, automation, and practical uses of AI.

Requirements

• 1–3 years of experience in logistics, transportation, shipping, carrier operations, fulfillment, or a related operations function.
• Familiarity with carrier portals, shipping software, tracking systems, commercial invoices, and shipping documentation.
• Strong attention to detail and ability to manage multiple shipments, exceptions, and deadlines simultaneously.
• Practical problem-solving skills, clear communication, and a bias toward ownership and follow-through.
• Comfort working with spreadsheets, operational data, and web-based systems in a fast-moving environment.
• Bachelor’s degree or equivalent practical experience.

Nice To Haves

• Hands-on experience with UPS, FedEx, DHL, another parcel carrier, a freight forwarder, or a 3PL.
• Exposure to carrier pricing, rate cards, shipping rates, transportation costs, or service-level selection.

Responsibilities

• Coordinate domestic and international parcel shipments, returns, warehouse transfers, and bulk freight.
• Create shipping labels, book shipments, schedule pickups, and provide instructions to warehouse and logistics partners.
• Validate shipment details and prepare documentation, including commercial invoices, packing lists, weights, dimensions, declared values, and service selections.
• Work with UPS, FedEx, DHL, and other logistics providers to execute shipments and resolve issues.
• Apply carrier service levels, delivery commitments, and account requirements when selecting shipping options.
• Review carrier rates and transportation costs and use provider portals, shipping platforms, and tracking tools.
• Monitor shipments from pickup through delivery and manage delays, failed deliveries, loss, damage, and other exceptions.
• Coordinate with carriers, brokers, warehouses, and internal teams to resolve issues and provide updates.
• Support customs clearance and international freight by resolving documentation issues and coordinating quotes, service options, packaging, pickup, and delivery details.
• Maintain accurate shipping records, tracking information, carrier costs, and operational tickets.
• Identify recurring logistics issues and carrier performance trends, and help improve SOPs, tooling, automation, and practical uses of AI.

Benefits

• Opportunity to build logistics experience at a high-growth technology company backed by top-tier investors.
• Exposure across parcel, freight, international logistics, carrier management, and global operations.
• Opportunity to take on increasing ownership while helping improve service, cost, and carrier performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level