Operations Specialist - Funds Transfer (Payment Processing)

Brown Brothers Harriman•Jersey City, NJ

1d•$50,000 - $60,000

About The Position

The Operations Specialist – Funds Transfer Pay Processing processes manually initiated wire transfer instructions and repairs electronic instructions that do not straight-through process. Transfers may be in U.S. dollars or foreign currencies. The role requires understanding industry payment formatting conventions, including SWIFT, as well as BBH processing systems and requirements, and interpreting instructions to identify different types of money movements. Timeliness and accuracy are essential. The specialist enters or verifies faxed instructions in Keystone, with all transactions subject to dual review, and works repair queues to resolve items that did not straight-through process. Instructions arrive in varied formats and may require interpretation of payments, book transfers, expects, or amendments. The role works closely with teammates to meet market deadlines and may shift between USD and non-USD processing as volumes require. The specialist authenticates instructions in accordance with Funds Transfer and firm policies, researches unclear instructions, resolves issues or escalates them to a supervisor, and communicates professionally with other BBH departments. The role also involves identifying inefficient processes and adhering to department risk and control procedures. The position offers a base salary range of $50,000–$60,000 in New Jersey, plus an annual target bonus. BBH describes its total rewards package as including long-term savings, healthcare, income protection, professional development opportunities, and time off.

Requirements

BA/BS degree or equivalent work experience.
Demonstrated PC skills.
Ability to identify, escalate, and resolve problems.
Effective professional verbal and written communication skills.
Ability to work in a team environment.
Ability to meet deadlines in a fast-paced work environment.
Ability to multitask.
Professional client service skills.
Attention to detail.
Strong accountability and ownership of assigned responsibilities.

Responsibilities

Process manually initiated wire transfer instructions in Keystone, entering or verifying items as part of the required dual-control process.
Work Keystone repair queues to correct electronic instructions that did not straight-through process.
Interpret fax instructions in varying formats and accurately identify and process payments, book transfers, expects, and amendments.
Work collaboratively with teammates to complete transactions before market deadlines.
Remain flexible to support USD or non-USD processing as volumes and staffing needs change.
Process transactions accurately and within established timeframes.
Authenticate instructions in accordance with Funds Transfer and firm policies, including checking signatures and senders, verifying callback documentation, and accepting valid instructions.
Research unclear fax or electronic instructions and resolve issues; escalate items to a supervisor when appropriate.
Communicate professionally and provide quality responses to other BBH departments by email or phone.
Question inefficient processes and contribute to process improvement.
Follow firm policies and department procedures related to risk and controls, ensuring timely review without sacrificing quality or increasing risk.