Operations Service Manager

Onterris Payroll•Loveland, CO

About The Position

The Operations Services Manager – Rocky Mountain Region leads operational support functions for the Central Colorado oil and gas environmental consulting program, enabling consistent, safe, and profitable project execution. The role oversees resource coordination, equipment and fleet readiness, project intake and go/no-go review, and quality management, working closely with Program Managers, Project Managers, Field Coordinators, and regional leadership. The successful candidate brings operational judgment, project delivery discipline, financial awareness, and the ability to establish clear processes and accountability in a fast-changing, high-volume client program. The position supports integrated resource planning and field scheduling, project intake and readiness reviews, equipment and logistics coordination, operational reporting, vendor readiness, quality management, and continuous improvement of project services procedures. It also provides operational support during client-driven schedule changes and urgent field needs, including occasional travel and after-hours coordination as required.

Requirements

Bachelor's degree in Environmental Science, Geology, Engineering, Business, Operations Management, or a related discipline.
7+ years of experience in environmental consulting, oil and gas services, project delivery, resource management, or operational program support.
Experience with large, fast-changing environmental field programs involving regulatory compliance, sampling, remediation, and multiple concurrent work orders.
Demonstrated experience managing projects and coordinating field delivery from intake through closeout.
Experience overseeing field scheduling, equipment or fleet logistics, vendors, and cross-functional operational support teams.
Strong understanding of project economics, utilization, cost recovery, forecasting, quality control, and operational risk management.
Proven ability to establish decision rights, implement practical procedures, and influence Project Managers and senior operational stakeholders.
Proficiency with scheduling, inventory or equipment management, project management, and operational reporting systems.

Responsibilities

Lead integrated resource planning, field scheduling, and personnel allocation across program projects.
Coordinate with Project Managers and Field Coordinators to match qualified staff with changing client priorities and workload.
Partner with Consulting Segment Resource Management and Variable staffing to support Consulting segments staffing needs.
Establish and manage project intake, scope review, and go/no-go processes, confirming staffing, equipment, technical capability, schedule, safety, and commercial readiness before accepting or committing to work.
Monitor capacity, utilization, upcoming assignments, and resource conflicts; develop contingency plans for workload reductions, rapid mobilizations, and shifts between client programs and consulting projects.
Oversee equipment, fleet, and warehouse coordination, including availability, maintenance, calibration, inventory accuracy, deployment, return, and appropriate project cost recovery.
Coordinate personnel and equipment mobilization and demobilization, onboarding requirements, site access, and field logistics.
Develop and maintain operational dashboards and forecasts covering staffing demand, resource utilization, equipment readiness, project backlog, quality performance, and delivery risks.
Partner with recruiting, training, and compliance teams to identify staffing gaps, verify qualifications, coordinate cross-training, and prepare personnel for reassignment or new project demand.
Coordinate subcontractor and vendor readiness, equipment rentals, and external resources; monitor service quality, availability, cost, and compliance with program requirements.
Own implementation and continuous improvement of project services procedures, including scheduling, work authorization, document control, field quality checks, and standardized handoffs.
Establish quality assurance and quality control expectations for field execution and deliverables.
Track deficiencies, corrective actions, and recurring issues in coordination with technical and project leadership.
Support Program Managers with project setup, scope and change control, delivery reviews, and operational risk escalation; reinforce clear decision rights and accountability across support functions.
Provide responsive support during client-driven schedule changes and urgent field needs, including occasional travel and after-hours coordination as required.