Operations Quality Associate

Celestica International LP•Fort Worth, TX

About The Position

The Operations Quality Associate supports execution of the quality management system in accordance with regulatory and customer standards and specifications, and supports production lines in achieving quality performance goals. The role handles production quality incidents through manufacturing systems, supports audits and corrective-action validation, monitors quality indicators and in-process issues, and helps document quality instructions and reports. It also provides production workflow support, performs first article inspections, assists with problem solving, and supports inspector training and performance monitoring. The associate may stop a production line and escalate quality incidents to the Manager when necessary, coordinate lab analysis, and prioritize incoming material inspections to support production.

Requirements

Knowledge of quality metrics, ISO and IPC standards, and processes.
Knowledge of manufacturing processes.
Knowledge of basic quality tools, including the 7 tools and SPC.
Good analytical and problem-solving skills.
Ability to use some or all of Microsoft Word, Excel, and PowerPoint.
Ability to communicate effectively with a wide variety of internal and external customers.
Extensive knowledge of core quality tools, including APQP, FMEA, PPAP, and Control Plans.
Ability to effectively lead and manage multiple projects.
Extensive experience conducting quality audits.
Good teamwork skills.
One to three years of relevant experience.
Bachelor’s degree or an equivalent combination of education and experience; educational requirements may vary by geography.

Nice To Haves

Lead Auditor certification.

Responsibilities

Handle production quality incidents through manufacturing systems, including rework, engineering changes, returned material authorizations, out-of-box audits, and training.
Support audits and help maintain compliance, particularly by validating corrective actions for systems, processes, and products.
Monitor quality KPIs and in-process issues, including RFPY, OBA, RMA, DPQL, customer feedback, LRR, RI Flag, and WWQA.
Assist in documenting quality instructions and reports based on customer, product, and material requirements.
Provide production-line workflow support, including Shop Floor Control System routine activities, purge processes, and trial runs.
Perform first article inspections for supplier and customer parts and products, including after changes.
Assist with basic problem solving, such as 8D and RCCA.
Monitor and review Quality Inspector performance, attendance, and disciplinary matters; identify IQA training needs and maintain inspector training records.
Assist engineers with reviewing conversion parts and baking failed MSD packaging.
Help maintain good housekeeping and participate in 5S activities.
Stop the production line and escalate quality incidents to the Manager as necessary.
Request brokerbuy lab analysis, bring samples to the FA Lab, and send lab results to MQE.
Prioritize incoming material for inspection to support production lines.