Operations Quality Associate

Celestica•Fort Worth, TX

About The Position

The Operations Quality Associate supports execution of the quality management system in accordance with regulatory requirements, customer standards, and specifications. The role supports production lines in achieving quality performance goals and works with manufacturing systems, audits, quality metrics, inspection, documentation, and production workflow activities. The associate monitors quality performance and in-process issues, helps address production quality incidents, supports corrective-action validation and basic problem solving, and escalates significant incidents when necessary. The role also supports quality inspectors through performance monitoring and training records, assists engineers with conversion-part reviews and failed MSD packaging, and coordinates laboratory analysis and incoming-material inspection priorities.

Requirements

Knowledge of quality metrics, ISO and IPC standards, and processes.
Knowledge of manufacturing processes.
Knowledge of basic quality tools, including the 7 tools and SPC.
Good analytical and problem-solving skills.
Ability to use some or all of Microsoft Word, Excel, and PowerPoint.
Ability to communicate effectively with a wide variety of internal and external customers.
Extensive knowledge of core quality tools, including APQP, FMEA, PPAP, and Control Plans.
Ability to effectively lead and manage multiple projects.
Extensive experience conducting quality audits.
Good teamwork.
Typically 1 to 3 years of relevant experience.
Bachelor’s degree or an equivalent combination of education and experience; educational requirements may vary by geography.

Nice To Haves

Lead Auditor certification.

Responsibilities

Handle production quality incidents through manufacturing systems, including rework, engineering changes, returned material authorizations, out-of-box audits, and training.
Support audits, including validation of corrective actions for systems, processes, and products.
Monitor quality KPIs and in-process issues, including RFPY, OBA, RMA, DPQL, customer feedback, LRR, RI Flag, and WWQA.
Assist in documenting quality instructions and reports based on customer, product, and material requirements.
Provide production-line workflow support, including Shop Floor Control System activities, purge processes, and trial runs.
Perform first article inspections for supplier and customer parts and products, including changes.
Assist with basic problem solving, such as 8D and RCCA.
Monitor and review the performance, attendance, and disciplinary matters of Quality Inspectors.
Identify IQA training requirements and maintain training records for IQA inspectors.
Assist engineers with conversion-part reviews and baking failed MSD packaging.
Maintain good housekeeping and support 5S activities.
Stop the production line and escalate quality incidents to the Manager as necessary.
Request broker-bought laboratory analysis, bring samples to the FA Lab, and send laboratory results to MQE.
Prioritize incoming material for inspection to support production lines.