Associate-QA- Quality Operations

Cencora • Columbus, OH

3d

About The Position

This role supports American Health Packaging, a Cencora business that provides pharmaceutical packaging services in the United States. The Associate-QA provides direction and guidance to daily Quality Assurance and Production activities, helping ensure packaging operations comply with applicable quality requirements. The position works with Sampling, Label and Documentation, Production, and Warehouse teams to resolve issues and improve processes. The schedule is Sunday through Thursday, 11:00 p.m. to 7:30 a.m. Pay is $21 per hour, excluding shift differential.

Requirements

• High school diploma, general education, or GED completion.
• Ability to read and understand English-language documents, product labels, and instructions.
• Good written skills for accurately completing production compliance documentation.
• In-depth knowledge of the function and basic problem-solving skills for troubleshooting production issues.
• Basic mathematical skills.
• Strong interpersonal skills and ability to develop and maintain cooperative working relationships.
• Strong organizational skills and attention to detail.
• Good judgment in carrying out detailed instructions.
• Ability to work independently and handle multiple tasks simultaneously.
• Good verbal and written communication skills.
• Computer literacy, including ERP systems, Microsoft Outlook, Word, and Excel, and computer-based training.
• Ability to lift up to 50 pounds with assistance.
• Ability to deal with stressful situations as they arise.

Responsibilities

• Audit production batch records throughout the packaging process for accuracy and compliance.
• Conduct final audits before records are submitted to Product Release.
• Perform serialization activities, including sending print, releasing, suspending, and cloning work orders to support production needs.
• Verify and correct non-controlled product and packaging component discrepancies in applicable systems.
• Ensure applicable deviations and supporting documentation are provided in batch records.
• Perform Quality in-process checks as needed.
• Perform Specific Gravity testing and TOC analysis.
• Perform Cleaning Validation swabbing when requested by the Stability department.
• Create, review, and update WIs and SOPs applicable to daily activities.
• Escalate non-conformance issues during production, lead root cause analysis of quality incidents, participate in investigation discussions, and draft Unplanned Deviations for management review.
• Participate in required technical, compliance, and other training.
• Partner with Sampling, Label and Documentation, Production, and Warehouse teams to resolve issues and improve processes.
• Participate in continuous improvement activities to increase efficiency and Team Member engagement in the production area.
• Participate on the site internal audit team representing QA Production.
• Adhere to cGMP and safety regulations and follow SOPs.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision care.
• Wellness resources supporting physical, emotional, financial, and social well-being.
• Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family-building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• Training programs, professional development resources, and mentorship opportunities.
• Employee resource groups and volunteer activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED