Associate-QA- Quality Operations

Cencora • Columbus, OH

5d • Onsite

About The Position

This role supports American Health Packaging, a Cencora business that provides pharmaceutical packaging services in the United States. The Associate-QA- Quality Operations role provides direction and guidance to daily quality assurance and production activities, helping ensure packaging processes and documentation meet applicable quality and compliance requirements. The position works with Sampling, Label and Documentation, Production, and Warehouse teams to resolve issues and improve processes. The work takes place in a generally noisy warehouse environment and is scheduled Sunday through Thursday, 11:00 p.m. to 7:30 a.m. Pay is $21 per hour, not including shift differential.

Requirements

• High school diploma, general education, or GED completion.
• Ability to read and understand English-language documents, product labels, and instructions.
• Good written skills for accurately completing production compliance documentation.
• In-depth knowledge of the function and basic problem-solving capabilities for troubleshooting production issues.
• Basic mathematical skills.
• Strong interpersonal skills and ability to develop and maintain cooperative working relationships.
• Strong organizational skills and attention to detail.
• Good judgment when carrying out detailed instructions.
• Ability to work independently and handle multiple tasks simultaneously.
• Good verbal and written communication skills.
• Computer literacy, including ERP systems, Microsoft Office (Outlook, Word, and Excel), and computer-based training.
• Ability to perform physical activities including reaching, bending, kneeling, stooping, lifting, finger dexterity, grasping, feeling, repetitive motions, talking, and hearing.
• Ability to lift up to 50 pounds with assistance; frequently stand, walk, or otherwise remain mobile; and meet close-vision, distance-vision, peripheral-vision, and focus-adjustment requirements.

Responsibilities

• Audit production batch records throughout packaging for accuracy and compliance, including conducting the final audit before submission to Product Release.
• Perform serialization activities, including sending print, releasing, suspending, and cloning work orders to support production needs.
• Verify and correct non-controlled product and packaging component discrepancies in applicable systems.
• Ensure applicable deviations and supporting documentation are included in batch records.
• Perform quality in-process checks as needed.
• Perform Specific Gravity testing and TOC analysis.
• Perform Cleaning Validation swabbing when requested by the Stability department.
• Create, review, and update work instructions and SOPs applicable to daily activities.
• Escalate production non-conformance issues to management and lead root cause analysis of quality incidents.
• Participate in investigation discussions and draft Unplanned Deviations for management review.
• Complete technical, compliance, and other required training as a member of the quality team.
• Partner with supporting areas to resolve issues and improve processes through continuous improvement activities.
• Participate on the site internal audit team representing QA Production.
• Adhere to cGMP requirements, safety regulations, and SOPs.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision care.
• Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family-building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• Training programs, professional development resources, and mentorship opportunities.
• Employee resource groups and volunteer activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED