Operations Project Analyst
About The Position
Contact Discovery Services is seeking a motivated, detail-oriented Operations Project Analyst to manage and execute eDiscovery projects from inception to completion. The role supports eDiscovery work for Fortune 100 and 500 companies, focusing on technical operations rather than client calls and meetings. Project managers handle client relationships while the analyst processes, organizes, produces, and validates data used by legal teams. The analyst works remotely with the Operations team, using eDiscovery tools and following established protocols and standard operating procedures. The position also involves documenting project work, troubleshooting technical issues, keeping project managers informed about timelines and status, and helping improve processes and train newer analysts.
Requirements
- At least one year of eDiscovery litigation support or related experience.
- Hands-on experience with at least one eDiscovery platform, such as Relativity or a similar platform.
- Working understanding of the EDRM.
- Strong attention to detail, with accuracy prioritized over speed.
- Ability to manage multiple tasks and projects simultaneously.
- Ability to bill time live while working on projects.
- Comfort working independently in a remote setting and collaboratively in a group.
Nice To Haves
- Relativity administrator experience or certification, such as RCA, or CEDS.
- General knowledge of the litigation lifecycle.
- Experience troubleshooting applications.
- Located in or near Pacific or Central time zones.
Responsibilities
- Run processing, production, quality control, and analysis using tools such as Relativity Message Crawler and ReadySuite.
- Convert social media data and generate RSMF messages.
- Link modern attachment data, including Google and Microsoft 365 links, back to parent emails.
- Perform quality checks for data integrity and identify issues before delivery.
- Track project timelines and status in the project tracker, and escalate deadlines that cannot be met.
- Maintain project notes, logs, and documentation.
- Troubleshoot technical problems and escalate issues to the support team when needed.
- Follow eDiscovery protocols and standard operating procedures, and suggest process improvements.
- Create SOPs to bridge process and case knowledge.
- Share knowledge with newer analysts and help train them.
Benefits
- 100% remote work with a flexible schedule.
- Health, dental, and vision insurance.
- Paid time off and paid holidays.
- 401(k) retirement plan with a 3% employer contribution.
- Paid training and professional certifications, including Relativity and CEDS.
- Opportunities for career advancement into Senior Analyst or Project Management roles.
- Company events and team activities throughout the year.
- Bonus incentive programs.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
