Operations Project Analyst
About The Position
Contact Discovery Services is seeking a detail-oriented Operations Project Analyst to manage and execute eDiscovery projects from inception to completion. The role focuses on technical, behind-the-scenes operations supporting eDiscovery matters for Fortune 100 and 500 companies. Project managers handle client interactions while the analyst processes, organizes, produces, and validates data used by legal teams. The position is remote and has a negotiable start date. The analyst uses eDiscovery tools to process and produce data, perform quality control and analysis, convert social media data, generate RSMF messages, and link modern attachments from sources such as Google and Microsoft 365 to parent emails. The role also involves tracking project timelines and status, keeping documentation current, troubleshooting technical issues, following and improving procedures, and helping train newer analysts.
Requirements
- At least one year of eDiscovery litigation support or related experience.
- Hands-on experience with at least one eDiscovery platform, such as Relativity or a similar platform.
- Working understanding of the EDRM.
- Strong attention to detail and accuracy.
- Ability to manage multiple tasks and projects simultaneously.
- Ability to bill time live while working on projects.
- Comfort working independently in a remote setting and collaborating in a group setting.
Nice To Haves
- Relativity administrator experience or certification, such as RCA, or CEDS.
- General knowledge of the litigation lifecycle.
- Experience troubleshooting applications.
- Located in or near the Pacific or Central time zones.
Responsibilities
- Run processing, production, quality control, and analysis using tools such as Relativity Message Crawler and ReadySuite.
- Convert social media data and generate RSMF messages.
- Link modern attachments, including Google and Microsoft 365 links, back to parent emails.
- Run quality checks to verify data integrity and identify issues before delivery.
- Track project timelines and status in the project tracker and escalate unattainable deadlines through the tracking system.
- Keep project notes, logs, and documentation clean and up to date.
- Troubleshoot technical problems and escalate them to the support team when needed.
- Follow eDiscovery protocols and standard operating procedures, and suggest process improvements.
- Create standard operating procedures to bridge process and case knowledge.
- Share knowledge with newer analysts and help train them.
Benefits
- 100% remote work with a flexible schedule.
- Health, dental, and vision insurance.
- Paid time off and paid holidays.
- 401(k) retirement plan with a 3% employer contribution.
- Paid training and professional certifications, including Relativity and CEDS.
- Opportunities for career advancement into Senior Analyst or Project Management roles.
- Company events and team activities throughout the year.
- Bonus incentive programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
