Operations Project Analyst

Contact Discovery Services • Phoenix, AZ

1d • Remote

About The Position

Contact Discovery Services is seeking a detail-oriented Operations Project Analyst to manage and execute eDiscovery projects from inception to completion. The analyst performs technical, behind-the-scenes work supporting eDiscovery projects for large companies, while project managers handle client communications. The role involves processing, organizing, producing, and validating data used by legal teams. It is remote, based in Phoenix, Arizona, with a negotiable start date and flexible schedule.

Requirements

• At least one year of eDiscovery litigation support or related experience.
• Hands-on experience with at least one eDiscovery platform, such as Relativity or a similar platform.
• Working understanding of the EDRM.
• Strong attention to detail and accuracy.
• Ability to manage multiple tasks and projects simultaneously.
• Ability to bill time live while working on projects.
• Comfort working independently in a remote setting and collaboratively in a group setting.

Nice To Haves

• Relativity administrator experience or certification, such as RCA, or CEDS certification.
• General knowledge of the litigation lifecycle.
• Experience troubleshooting applications.
• Located in or near the Pacific or Central time zones.

Responsibilities

• Run eDiscovery processing, productions, quality control, and analysis using tools such as Relativity, Message Crawler, and ReadySuite.
• Convert social media data and generate RSMF messages.
• Link modern attachment data, including Google and Microsoft 365 links, to parent emails.
• Perform quality checks for data integrity and identify issues before production.
• Track project timelines and status in the project tracker, and escalate deadlines that cannot be met.
• Maintain accurate project notes, logs, and documentation.
• Troubleshoot technical issues and escalate them to the support team when needed.
• Follow eDiscovery protocols and standard operating procedures, and suggest process improvements.
• Create standard operating procedures to connect processes with case knowledge.
• Share knowledge with newer analysts and help train them as experience grows.

Benefits

• 100% remote work with a flexible schedule.
• Health, dental, and vision insurance.
• Paid time off and paid holidays.
• 401(k) retirement plan with a 3% employer contribution.
• Paid training and professional certifications, including Relativity and CEDS.
• Career advancement opportunities into Senior Analyst or Project Management roles.
• Company events and team activities throughout the year.
• Bonus incentive programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed