Operations Project Analyst
About The Position
Contact Discovery Services is seeking a motivated, detail-oriented Operations Project Analyst to manage and execute eDiscovery projects from inception to completion. The analyst works behind the scenes on eDiscovery projects for large companies, processing, organizing, producing, and validating data used by legal teams. Project managers handle client interactions while the analyst focuses on technical project work. The role includes processing and production, quality control and analysis; converting social media data and generating RSMF messages; linking modern attachments from Google and Microsoft 365 to parent emails; tracking project timelines and status; maintaining project notes and documentation; troubleshooting technical issues; following and improving standard operating procedures; creating SOPs; and helping train newer analysts. The position is remote, with a negotiable start date.
Requirements
- At least one year of eDiscovery litigation support or related experience.
- Hands-on experience with at least one eDiscovery platform, such as Relativity or a similar platform.
- Working understanding of the EDRM.
- Strong attention to detail; accuracy takes priority over speed.
- Ability to manage multiple tasks and projects at once.
- Ability to bill time live while working on projects.
- Comfort working independently in a remote setting and collaboratively in a group setting.
Nice To Haves
- Relativity administrator experience or certification, such as RCA, or CEDS.
- General knowledge of the litigation lifecycle.
- Experience troubleshooting applications.
- Located in or near Pacific or Central time zones is preferred.
Responsibilities
- Run processing, production, quality control, and analysis using tools such as Relativity Message Crawler and ReadySuite.
- Perform social media data conversions and generate RSMF messages.
- Link modern attachment data, including Google and Microsoft 365 links, back to parent emails.
- Run quality checks for data integrity and identify issues before production.
- Track project timelines and status in the project tracker, escalate unattainable deadlines through the tracking system, and keep project managers informed.
- Maintain clean, up-to-date project notes, logs, and documentation.
- Troubleshoot technical problems and escalate issues to the support team when needed.
- Follow eDiscovery protocols and SOPs and suggest process improvements.
- Create SOPs to bridge process and case knowledge.
- Share knowledge with newer analysts and help train them.
Benefits
- 100% remote work with a flexible schedule.
- Health, dental, and vision insurance.
- Paid time off and paid holidays.
- 401(k) retirement plan with a 3% employer contribution.
- Paid training and professional certifications, including Relativity and CEDS.
- Opportunities for career advancement into Senior Analyst or Project Management roles.
- Company events and team activities throughout the year.
- Bonus incentive programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
