MILES-Operations Program Manager-Contingency

KBR•Albany, GA

6d•Onsite

About The Position

KBR is seeking an Operations Program Manager to provide overall leadership, management, and operational oversight for a contract supporting multiple performance locations. The primary duty station is Marine Corps Logistics Base (MCLB) Albany, Georgia. The role is the senior contract representative responsible for successful contract execution, workforce management, operational performance, and customer satisfaction. It oversees daily operations across contract locations, coordinates with government and contractor stakeholders, conducts program reviews and meetings, and ensures compliance with policies, procedures, and contractual requirements. Travel to supported sites may be required to maintain effective program management and operational continuity. The Operations Program Manager manages and supervises contract personnel and operational activities, including work assignments, employee performance, direct labor hours, work orders, tasking, program metrics, and contractual deliverables. The position supports operations spanning maintenance, logistics, warehousing, engineering, calibration, optics, supply, and production. It requires strong leadership, team-building, organizational, and communication skills, as well as proficiency with Microsoft Office. The successful candidate conducts meetings with contractor personnel, management teams, and government representatives and works independently to support efficient, professional contract performance.

Requirements

At least eight years of program, operations, or project management experience supporting large-scale depot maintenance, industrial operations, production environments, logistics operations, or warehousing activities.
Demonstrated experience managing large teams of skilled trades personnel, technicians, logistics personnel, and support staff.
Strong leadership, organizational, multitasking, and team-building capabilities.
Experience managing direct labor reporting, workforce utilization, staffing, and operational performance metrics.
Working knowledge of production operations, warehouse management processes, supply chain activities, and maintenance operations.
Knowledge of OSHA regulations, workplace safety requirements, and industrial safety practices.
Strong written, verbal, and interpersonal communication skills.
Ability to prepare reports, presentations, briefings, and visual management products for customers and leadership.
Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.
Strong attention to detail, including proofreading, document review, and quality control capabilities.
Customer-focused approach and ability to develop and maintain positive working relationships.
Ability to work independently while managing multiple priorities and deadlines.
Possess and maintain a valid state driver's license.
Ability to obtain and maintain a Tier 3 (T3) Security Clearance and Common Access Card (CAC).
Ability to work onsite during normal working hours and additional hours as mission requirements dictate.

Nice To Haves

Bachelor's degree in Business Administration, Operations Management, Engineering, Supply Chain Management, Logistics, or a related discipline.
Experience supporting U.S. Department of Defense, Marine Corps, Navy, Army, or other Federal Government contracts.
Experience managing multi-site operations in depot maintenance, industrial production, logistics, or warehousing environments.
Familiarity with NAVY ERP, McPalms, Job Order Numbers (JONs), Cost Work Centers, and Government labor reporting systems.
Experience overseeing large maintenance and sustainment programs with geographically dispersed workforces.
Advanced proficiency with Microsoft Excel, including data analysis, reporting, dashboards, and workforce metrics.
Experience with Adobe Creative Cloud, Microsoft Visio, and Canva Professional.
Experience developing executive-level presentations, operational dashboards, and performance reports.
Lean, Six Sigma, continuous improvement, or warehouse optimization experience.
PMP (Project Management Professional), Certified Supply Chain Professional (CSCP), Lean Six Sigma Green Belt/Black Belt, or related professional certifications.
Experience managing Government deliverables, staffing reports, performance metrics, and COR communications.
Prior experience supporting depot-level maintenance, military logistics, warehousing, or industrial base operations.
Travel availability to support manufacturing sites, suppliers, and customers.

Responsibilities

Serve as the primary liaison between contract personnel and Government representatives, supporting communication, issue resolution, and customer satisfaction.
Direct daily contract operations across multiple work centers and performance locations to meet contract requirements.
Oversee contract performance, workforce management, and operational execution across maintenance, logistics, warehousing, engineering, calibration, optics, supply, and production functions.
Supervise contractor personnel, assign tasks and work orders, approve direct labor hours, and manage workforce utilization.
Track, validate, and report direct labor hours, ensuring labor charges align with attendance records and contract requirements.
Coordinate with finance personnel to resolve issues involving Job Order Numbers (JONs), cost codes, Cost Work Centers, NAVY ERP numbers, and McPalms data.
Manage program budgets, personnel, resources, schedules, and performance metrics.
Prepare and deliver reports, presentations, staffing updates, metrics, and other contractual deliverables for Government leadership and the COR.
Conduct meetings with Government customers, contract personnel, and company leadership to review performance and operational status.
Oversee receiving, warehousing, distribution, inventory control, and maintenance-related operations.
Ensure efficient warehouse layout, space utilization, material flow, and operational effectiveness.
Implement and enforce operational policies, procedures, safety requirements, and best practices.
Maintain records of employee licenses, certifications, training, qualifications, and safety compliance.
Support employee onboarding, workforce movement, forklift/cart license processing, and administrative personnel actions.
Monitor contract staffing levels and coordinate recruiting, onboarding, and retention efforts as needed.
Ensure compliance with OSHA regulations, company policies, contractual requirements, and applicable Government directives.
Use Microsoft Office and reporting tools to develop dashboards, metrics, presentations, and visual management products.
Lead large, multidisciplinary teams supporting depot maintenance, production, warehousing, and industrial operations.
Travel to performance locations as required to support contract execution and operational oversight.
Work additional hours when necessary to meet mission requirements and customer needs.