Operations Planning Area Manager

QVC•Bethlehem, PA

8d•Onsite

About The Position

The Operations Planning Area Manager supports QVC and HSN, and will identify staffing schedules for all distribution functions based on the 21 day plan provided. Our onsite Operations Planning Support Specialists and Operations Planning Assistant roles will directly report to you. You will report to the Scheduling Manager.

Requirements

Bachelor's degree, or equivalent work experience
Analytical experience required with 1+ years scheduling experience
Operational experience associated with the site activity to include an understanding of workflow processing with 1-year experience.
Working knowledge of Excel is required
Background in staff planning and forecast development

Responsibilities

Work with site management and the corporate analysis group on developing all operations staff schedules based on the staffing plan.
Identify base, seasonal, flex, and overtime needs for all direct and indirect positions.
Conduct employee schedule preference bids consistent with the site base scheduling requirements.
Develop computer-based models for staffing and operations to maximize production.
Work with corporate forecasting and analysis group by communicating varying assumptions and deviations to the staff plan/forecast (absenteeism, vacations and meetings).
Lead the Operations Planning Support Specialists in managing timecard reconciliation, site scheduling, site time off, and other administrative duties.