Operations Personnel (NCS) - Baltimore Convention Center
About The Position
The part-time Operations Aide is a dual-role position responsible for custodial work and event setup at the Baltimore Convention Center. The employee carries out daily assignments in public and private areas of the facility, with duties varying according to event needs. The role reports to an Operations Shift Supervisor, who directs housekeeping and event operations. This is a non-exempt, non-essential position. The work involves contact with the public and clients and may include evenings, weekends, holidays, and shiftwork. Example shifts are 8 a.m. to 2 p.m., 1 p.m. to 7 p.m., and/or 6 p.m. to midnight. Candidates under final consideration for positions of trust must complete the required criminal background check and/or fingerprint screening. All selected candidates must complete a mandatory six-month probation. Baltimore City Government is an equal opportunity employer and provides information for applicants requesting hiring-process accommodations.
Requirements
- High school diploma or GED equivalent; commensurate experience may be accepted in lieu of a diploma.
- One year of work experience.
- Ability to work effectively in a service-oriented environment with changing priorities and interruptions.
- Ability to communicate and interact effectively with staff and diverse constituents.
- Ability to stand and walk for large portions of the day.
- Ability to lift and carry objects weighing up to 40 pounds.
- Ability to work under pressure to meet urgent deadlines.
- Ability to establish and maintain effective working relationships with staff, contractors, and facility users.
- Ability to read written instructions, manuals, signs, and product labels in English.
- Ability to follow through on and carry out assignments, including working independently in the absence of supervision.
- Knowledge of the proper and safe use of custodial equipment, chemicals, and tools.
- Ability to understand and follow oral and written instructions in English.
- Availability for flexible hours, including evenings, weekends, and holidays.
- Successful completion of a criminal background check and/or fingerprint screening if required for the position.
- Completion of a mandatory six-month probation after selection.
Nice To Haves
- One year of experience as a laborer is preferred.
- Experience in hospitality is a plus.
- An equivalent combination of education and experience may satisfy the minimum qualifications.
Responsibilities
- Set up and tear down event equipment, including chairs, tables, staging, risers, trash cans, dance floors, coat racks, and table skirting.
- Sweep, mop, vacuum, and clean facility floors.
- Load and unload supplies and materials.
- Maintain trash around the building perimeter and remove trash throughout event spaces.
- Clean and disinfect restrooms and replenish restroom supplies.
- Clean and dust furniture; wash walls and windows.
- Follow instructions for the use of chemicals and supplies.
- Assist members of the public and show promoters with basic questions or problems, or refer them to a supervisor.
- Carry out assigned setup, custodial, or combined duties in public and private areas of the facility.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
