Public Safety Officer (NCS) - Baltimore Convention Center

Baltimore City•Baltimore, MD

8d•$43,882 - $52,188•Hybrid

About The Position

A Public Safety Officer enforces laws, rules, and regulations, and maintains order at and in the vicinity of departmental buildings and grounds. The work of this class involves no supervisory responsibilities. Officers receive moderate supervision from a technical superior. Employees in this class work an unconventional workweek to provide 24/7 security coverage; Officers will need to have the ability to work all shifts and extended hours if needed. Work is performed indoors and outdoors where there are few uncomfortable working conditions; however, there is occasional exposure to inclement weather. This position is exempt and is deemed essential. Officers will receive moderate supervision. This position is an essential position that provides 24 hour/7 days a week coverage. Officers will be expected to work shift work and on holidays to provide that coverage. Officers must have the ability to work both inside and outside in all weather conditions and work extended hours on an as needed basis. Candidates must submit a resume that shows and corroborates their work history and that they meet the listed requirements.

Requirements

High School Diploma or GED equivalent.
One year of law enforcement or related security experience.
Security Guard certification required.
Ability to work effectively in a service-oriented environment subject to frequently changing priorities.
Ability to work under high pressure in meeting urgent deadlines.
Ability to establish and maintain effective working relationships with staff, contractors, and facility users.
Ability to identify job related challenges and make corrective recommendations to supervisor.
Ability to work independently in the absence of supervision.
Ability to assist the public and clients with basic questions/problems or obtain a supervisor who can assist.
Ability to think clearly, act quickly, and use sound judgment in emergency situations.
Ability to understand and follow instructions, both orally and in writing.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to read, interpret, and analyze laws, rules, and regulations.
Ability to prepare accurate and grammatically correct written reports.
Ability to maintain courteous and tactful, but firm, relationships with public.
Knowledge of the operation and use of security monitoring equipment.
Knowledge of departmental safety and security procedures and practices.
Knowledge of basic computer skills.

Nice To Haves

Commensurate experience will be considered in lieu of degree
Have an equivalent combination of education and experience.

Responsibilities

Enforces rules and regulations and maintains order at and in the vicinity of department buildings and grounds.
Greets, directs, and helps guests, clients, and employees at the facility or attending an event.
Provides and controls access to facilities.
Patrols and monitors buildings and grounds.
Monitors and directs vehicle and pedestrian traffic at loading docks and front drive.
Works to reduce hazards by proactively alerting the appropriate party of any problems.
Assists in monitoring closed circuit surveillance system and indoor alarm panel.
Conducts fire prevention duties such as identifying potential hazards, conducting fire extinguisher inspections, and monitoring computerized fire alarm systems.
Secures the facility at night and opens in the morning as directed.
Monitors two-way communications console, fire, and other life safety systems.
Dispatches public safety officer and/or supervisor and contacts emergency personnel when needed.
Administers First Aid and/or CPR when required.
Operates hand-held radio, electric cart, and computer.
Investigates complaints and interviews witnesses when applicable.
Required to prepare written daily logs and reports.
Performs related work as required.