OPERATIONS & MGMT CONSULTANT I - SES - 67015867

State of Florida•Gainesville, FL

3d•$40,321 - $44,353•Onsite

About The Position

This job serves as the initial point of contact for any administrative requests and provides oversight after hours, on weekends, and holidays. The incumbent in this position possesses the authority during after-hours, weekends and holidays to perform administrative and consultative work in the identification and resolution of operational or management problems within the residential community of Tacachale. Notably during these times this position is responsible for responding to and taking the lead in managing all incidents involving residents and staff, to include but not limited to taking statements and rearranging staffing to resolve conflicts and/or potential problems. Responsible for composing reports that may be used by Employee Relations to address or correct employees. The Agency for Persons with Disabilities (APD) works in partnership with local communities to support people with developmental disabilities in living, learning, and working in their communities. APD provides critical services and support for customers with developmental disabilities to reach their full potential. The Agency serves people with spina bifida, autism, Down syndrome, children ages 3-5 at high risk of developmental disabilities, cerebral palsy, Prader-Willi syndrome, Phelan-McDermid syndrome, and intellectual disabilities. There is no charge or co-payment for services provided through the Agency. Join APD’s TACACHALE and be part of the team that MAKES A DIFFERENCE – NOT JUST A LIVING, impacting the lives of developmentally disabled adults!

Requirements

A high school diploma or equivalent.
A valid Florida Driver’s License.
Must be willing to perform essential services before, during, and after an emergency.
Must be willing to work beyond the normal work schedule to maintain minimum coverage levels and meet the needs of the Agency.
Must have at least two (2) years of experience requiring critical problem-solving skills, including monitoring and evaluating service delivery processes and implementing corrective actions to improve performance.
Must be able to lift up to 40 pounds.

Responsibilities

Serves as the initial point of contact for any administrative requests and provides oversight after hours, on weekends, and holidays.
Responds to and takes the lead in managing all incidents involving residents and staff during after-hours, weekends, and holidays, including taking statements and rearranging staffing to resolve conflicts and/or potential problems.
Composes reports that may be used by Employee Relations to address or correct employees.
Validates that staffing schedules are balanced and adequate in all areas utilized by residents and staff, including temporary reassignment of staff to provide coverage, ensure safety standards are met, and active treatment is ongoing.
Verifies that respectful interactions between all individuals are evident and that the supervision and care of the residents is continuous.
Conducts onsite observations of residential living areas, worksites and activity areas.
Prepares and submits monitoring reports of findings to facility management and supervisors within 24 hours of monitoring.
Provides daily consultation and assistance to management and staff in the day-to-day operation of service programs and responsibilities.
Performs on-site analysis of operational problems of service programs and provide results to supervisor and/or facility management.
Conducts coaching, training and in-services for direct care staff.
Assists with special projects as required.