Logistics)

Penske•Marion, OH

11d

About The Position

Penske Logistics is seeking a proven leader to supervise drivers at one of its locations. The Operations Manager provides leadership to staff to ensure customer requirements are achieved while meeting Penske goals and objectives. The role leads teams in a dynamic operational environment, develops plans and executes them, manages resources to achieve operational excellence and meet or exceed the site financial operating plan, and maintains an incident-free safety culture. The schedule is Monday through Friday, 7 AM to 4 PM. Responsibilities span people leadership, customer and operational performance, financial planning and controls, safety, growth and customer experience, and fleet and asset utilization. The manager also completes other projects and tasks as assigned by the supervisor.

Requirements

4–6 years of related functional experience.
At least 3 years of managerial or supervisory experience with DOT-regulated positions.
High school degree or equivalent.
Proficiency with Microsoft Outlook, Word, Excel, Access, and PowerPoint.
Ability to build rapport and relationships with associates and external customers at all levels.
Time-management and organizational skills, including follow-up and follow-through.
Ability to manage problems and make decisions independently.
Demonstrated ability to develop and execute an annual financial operating plan.
Ability to drive process improvement and lead change.
Ownership and responsibility for running the operation with a sense of urgency.
Strong written and oral communication skills, including presenting to others and active listening.
Regular, predictable, full attendance.
Willingness to travel as necessary, work the required schedule and at the specified location, complete a Penske employment application, undergo a background investigation, and submit to drug screening.
Ability to read, communicate verbally and in writing, remember and analyze information, and understand instructions or guidelines.
Ability to stand, walk, and sit; frequently use hands to touch, handle, and feel; reach with hands and arms; and occasionally lift or move up to 25 pounds/12 kilograms.
Vision abilities including close, distance, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Bachelor's degree.

Responsibilities

Ensure supervisors and associates are trained, competent, and understand how their work relates to customer business objectives.
Recruit, hire, train, develop, and retain quality associates.
Maintain effective two-way communication that informs and motivates team members and recognizes excellence.
Build and maintain strong relationships with associates, the customer, and supporting departments.
Meet or exceed customer key performance metrics and objectives.
Interact daily with the local customer to understand existing and emerging needs.
Lead operational improvements in areas such as route optimization, carrier selection, backhauls, and trailer loading.
Collaborate with other Penske sites to share best practices and leverage resources and assets.
Develop and execute the annual financial and operating plan, and lead the operation to meet or exceed business plan targets.
Monitor operating metrics and profit-and-loss results, identify issues, and make timely adjustments.
Ensure customer billings and associate payroll are prepared accurately and on time, payables and intercompany charges are valid, and other activities are accurately reflected in the profit and loss statement.
Lead a culture of safety by personal example and develop, execute, and assess continuous improvement plans to reduce accidents and injuries.
Ensure associates understand their individual and group safety roles and responsibilities.
Identify and correct unsafe conditions, work processes, and behaviors; ensure compliance with applicable regulations, company policies, and procedures; and coach through safety observations.
Identify continuous-improvement opportunities and challenge the status quo.
Track and record value delivered to the customer, identify profitable business opportunities, and use metrics to maximize customer efficiencies and achieve cost savings.
Improve fleet and equipment utilization, maintenance availability, and fuel efficiency.
Contribute to equipment specifications at start-up and renewal, and build working relationships with the local PTL district and other equipment vendors.
Complete other projects and tasks as assigned by the supervisor.