Logistics)

Penske•Marion, OH

11d

About The Position

Penske Logistics is seeking an Operations Manager/Sr. Operations Manager to supervise drivers at one of its locations and lead transportation and logistics operations. The role provides leadership to staff to ensure customer requirements are met while achieving Penske goals and objectives. The manager leads teams in a dynamic operational environment, develops plans and executes them, manages resources to achieve operational excellence and meet or exceed the site financial operating plan, and maintains an incident-free safety culture. The position is scheduled Monday through Friday, 7 AM to 4 PM. It oversees people, operations, financial performance, safety, customer experience and growth, and fleet and equipment assets. The role requires regular, predictable, full attendance and willingness to travel as necessary, work the required schedule and location, and complete employment screening requirements.

Requirements

4–6 years of related functional experience.
At least 3 years of managerial or supervisory experience with DOT-regulated positions.
High school degree or equivalent required.
Proficiency with Microsoft Outlook, Word, Excel, Access, and PowerPoint.
Ability to build rapport and relationships with associates and external customers at all levels.
Efficient time-management and organizational skills, including follow-up and follow-through.
Ability to manage problems and make independent decisions.
Demonstrated ability to develop and execute an annual financial operating plan.
Ability to drive process improvement and lead change.
Ownership and responsibility for running the operation with a sense of urgency.
Strong written and oral communication, including presenting to others and active listening.
Regular, predictable, full attendance.
Willingness to travel as necessary and work the required schedule and at the required location.
Must complete the Penske employment application and submit to a background investigation, including past employment, education, and criminal history, and drug screening.
Must be able to read, communicate verbally and/or in writing, remember and analyze information, and remember and understand instructions or guidelines.
May be required to stand, walk, and sit; frequently use hands to touch, handle, and feel, and reach with hands and arms; occasionally lift or move up to 25 lbs/12 kg.
Must have close, distance, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Ensure supervisors and associates are trained, competent, and understand how their work supports customer business objectives.
Recruit, hire, train, develop, and retain quality associates.
Maintain effective two-way communication that informs, motivates, and recognizes team members.
Build effective relationships with associates, the customer, and supporting departments.
Meet or exceed customer key performance metrics and objectives.
Interact daily with local customers to understand current and emerging needs.
Lead identification of operational improvements, including route optimization, carrier selection, backhauls, and trailer loading.
Collaborate with other Penske sites to share best practices and leverage resources and assets.
Develop and execute the annual financial and operating plan.
Lead the operation with integrity to meet or exceed Business Plan targets.
Monitor operating metrics and the P&L, identify issues, and make timely adjustments.
Ensure customer billings and associate payroll are timely and accurate, validate payables and intercompany charges, and ensure activities are accurately reflected in the P&L.
Lead a safety culture by personal example.
Develop, execute, and assess continuous improvement plans to reduce accident and injury frequency.
Ensure associates understand individual and group safety responsibilities.
Identify and correct unsafe conditions, work processes, and behaviors.
Ensure compliance with applicable regulatory agencies, company policies, and procedures.
Coach through safety observations.
Identify continuous-improvement opportunities and challenge the status quo.
Track and record value delivered to the customer.
Identify profitable business opportunities for the customer and Penske.
Use metrics to monitor and maximize customer efficiencies and achieve cost savings.
Improve fleet and equipment utilization, maintenance availability, and fuel efficiency.
Contribute to equipment specifications at start-up and renewal.
Build working relationships with the local PTL district and equipment vendors.
Complete other projects and tasks as assigned by the supervisor.