Operations Manager - Transportation (Supply Chain/Logistics)

Penske • Ontario, CA

2d • $85,600 - $115,600

About The Position

Penske Logistics is seeking an Operations Manager to supervise drivers at one of its locations and lead teams in a dynamic transportation and logistics environment. The role ensures customer requirements are met while advancing company goals and objectives. The manager develops forward-looking plans and executes them, manages operational resources and financial performance, and maintains an incident-free safety culture.

The Operations Manager is responsible for people leadership, customer service, operations, finance, safety, growth, and fleet assets. This includes recruiting, training, developing, and retaining associates; meeting customer performance targets; identifying operational improvements; executing financial and operating plans; ensuring accurate billings, payroll, and financial reporting; and improving fleet utilization, maintenance availability, and fuel efficiency. The role also builds relationships with customers, associates, supporting departments, equipment vendors, and other Penske sites.

The position is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m., with hours varying according to business needs. Travel may be required. The role offers a stated salary range of $85,600–$115,600 and performance- and location-based bonus eligibility. Penske describes its benefits plan as supporting associates and their families, with further details available through its benefits website.

Requirements

• Four to six years of related functional experience.
• At least three years of managerial or supervisory experience with DOT-regulated positions.
• High school degree or equivalent.
• Proficiency with Microsoft Outlook, Word, Excel, Access, and PowerPoint.
• Ability to build rapport and relationships with associates and external customers at all levels.
• Effective time-management and organizational skills, including follow-up and follow-through.
• Ability to manage problems and make decisions independently.
• Demonstrated ability to develop and execute an annual financial operating plan.
• Ability to drive process improvement and lead change.
• Ownership and responsibility for running the operation with a sense of urgency.
• Strong written and oral communication, presentation, and active-listening skills.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary, work the required schedule and at the specified location, complete a Penske employment application, and submit to background investigation and drug screening.
• Ability to meet the position’s physical and mental demands, including occasional lifting or moving of up to 25 pounds (12 kg).

Nice To Haves

• Bachelor’s degree preferred.
• Transportation management experience, demonstrated leadership skills, customer focus, strong communication, goal orientation, and attention to detail.

Responsibilities

• Recruit, hire, train, develop, and retain quality associates; ensure supervisors and associates are trained, competent, and understand how their work supports customer objectives.
• Establish effective two-way communication and recognize team members’ excellence; maintain strong relationships with associates, customers, and supporting departments.
• Meet or exceed customer key performance metrics and objectives, and interact daily with local customers to understand current and emerging needs.
• Lead operational improvement efforts involving route optimization, carrier selection, backhauls, and trailer loading; collaborate with other Penske sites to share best practices and leverage resources and assets.
• Develop and execute the annual financial and operating plan; lead the operation to meet or exceed business plan targets.
• Monitor operating metrics and the P&L, identify issues, and make timely adjustments; ensure customer billings, associate payroll, payables, intercompany charges, and other financial activities are accurate and timely.
• Lead by example to establish a safety culture; develop, execute, and assess continuous-improvement plans to reduce accidents and injuries.
• Ensure associates understand individual and group safety responsibilities; identify and correct unsafe conditions, processes, and behaviors; ensure compliance with applicable regulations and company policies and procedures; coach through safety observations.
• Identify continuous-improvement opportunities and profitable business opportunities for the customer and Penske; track and record value delivered and use metrics to improve customer efficiency and achieve cost savings.
• Improve fleet and equipment utilization, maintenance availability, and fuel efficiency; contribute to equipment specifications at start-up and renewal; build relationships with local PTL districts and equipment vendors.
• Complete other projects and tasks as assigned by the supervisor.

Benefits

• Benefits plan for associates and their families; details are available on Penske’s benefits website.
• Eligible for a bonus based on individual and location performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED