Operations Manager - Floor | (USA) Supply Chain 06030 Operations Management

Walmart•Raymond, NH
•$92,400 - $138,600•Onsite

About The Position

The Operations Manager leads the area of responsibility to achieve facility goals in production, quality, and safety. The role implements operational improvements, forecasts staffing and workload, analyzes business reports, and ensures compliance with Logistics and company standards, policies, procedures, and directives. The manager resolves associate, customer, and supplier concerns and supervises associates and leaders by setting direction, monitoring performance, providing feedback, identifying development needs, and participating in hiring, promotion, coaching, training, and evaluation. The role also models Walmart’s expectations for respectful collaboration, integrity, customer and member service, and continuous improvement. This includes building high-performing teams, developing and recognizing talent, acting ethically and transparently, making data-informed decisions, and encouraging learning and adoption of new technologies and skills.

Requirements

  • Bachelor’s degree in business or a related field and at least 1 year of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion for multiple departments or areas; OR
  • At least 1 year of experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in associate hiring and promotion; OR
  • At least 3 years of experience in an operations, distribution, logistics, or retail environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion for multiple departments or areas.
  • Attend and successfully complete all job-required trainings and assessments.

Nice To Haves

  • Financial modeling and analysis.
  • Managing challenging workforce issues.
  • Modeling and forecasting.
  • Preparing and executing budgets.
  • Profit and loss (P&L) accountability.
  • Supervising associates.
  • Walmart Logistics Manager experience.
  • Bachelor’s degree in business, finance, logistics, management, or operations management.

Responsibilities

  • Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
  • Drive and implement the business plan for the area of responsibility to achieve facility goals for production, quality, and safety, and implement operational improvements.
  • Forecast staffing, workload, and performance results to meet business demands.
  • Prepare, review, and analyze business reports and use findings to identify operational improvements.
  • Monitor and ensure compliance with Logistics and company quality and safety standards, policies, procedures, and directives; develop, distribute, and maintain procedures and supporting documentation.
  • Identify and resolve associate, customer, and supplier concerns, using independent judgment or consulting others when needed.
  • Supervise and manage associates and leaders by providing direction, monitoring performance, and giving feedback.
  • Identify training and development needs and provide opportunities for learning and growth.
  • Teach, support, and model Logistics and company policies and procedures.
  • Participate in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
  • Build high-performing teams, foster belonging, collaborate, communicate effectively, and attract, develop, retain, and recognize talent.
  • Model integrity, ethics, and compliance; hold oneself and others accountable and support Walmart’s goal of becoming a regenerative company.
  • Serve customers and members by putting them first, applying EDLP and EDLC business models, and making data-informed decisions that balance relevant priorities.
  • Drive continuous improvement, adopt and encourage new technologies and skills, and support others through change.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
  • Live Better U education benefit: Walmart-paid tuition, books, and fees for eligible programs ranging from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates.
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