(USA) Manager, Supply Chain Management

Walmart • Bentonville, AR

23h

About The Position

The Manager, Supply Chain Management serves as a support partner for Sam's Club distribution and fulfillment sites, helping identify, escalate, and resolve operational challenges that affect inbound freight and network execution. The role connects distribution center teams with cross-functional partners to remove barriers, improve communication, and drive timely resolution. Areas of focus include inbound exceptions, problem freight, claims, supplier compliance, reporting, and process improvement.

Working with site leadership, Supply Planning, Merchandising, Transportation, and suppliers, the Manager uses operational data and site feedback to identify recurring challenges, strengthen accountability, and develop scalable solutions that improve efficiency and support distribution center operations. The role also leads change management and continuous improvement, and coaches and develops Associates.

Requirements

• Bachelor’s degree in Logistics, Supply Chain, Business, or a related field and 2 years of experience in logistics, distribution, transportation, or a related area; alternatively, 4 years of experience in logistics, distribution, transportation, or a related area.
• 2 years of experience with Microsoft Office.
• Experience in supply chain, distribution operations, inbound freight, or operational support.
• Strong analytical and problem-solving skills to identify root causes and drive solutions.
• Ability to use data, reporting tools, and technology to improve operational performance.
• Ability to influence cross-functional partners and drive accountability without direct authority.
• Resilience and adaptability in ambiguous situations, shifting priorities, and complex operational challenges.
• Change management skills to build buy-in, challenge existing processes, and drive adoption of new ways of working.
• Strong communication, relationship-building, and collaboration skills.
• Demonstrated leadership, accountability, and a continuous improvement mindset.

Nice To Haves

• Fleet management, dispatch, or network analysis experience.
• Retail Logistics Operations experience.
• Master’s degree in Business, Logistics, or Supply Chain.
• Six Sigma certification.

Responsibilities

• Support distribution center and fulfillment sites with operational challenges and inbound freight exceptions.
• Monitor FIXit tickets, identify aging issues, and coordinate escalations with accountable teams.
• Support inbound claims, freight damage, supplier compliance, and rework or refusal escalations.
• Partner with Supply Planning, Merchandising, Transportation, and suppliers to drive resolution.
• Analyze operational data and site feedback to identify recurring issues and root causes.
• Develop reporting, dashboards, and actionable performance insights.
• Lead change management and continuous improvement to standardize procedures, simplify workflows, and drive technology adoption.
• Coach and develop Associates while demonstrating resilience, adaptability, and accountability.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education benefit program, including tuition, books, and fees for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager