(USA) Manager, Supply Chain Management

Walmart • Bentonville, AR

2d • $70,000 - $130,000

About The Position

The Manager, Supply Chain Management serves as a support partner for Sam's Club distribution and fulfillment sites, helping identify, escalate, and resolve operational challenges affecting inbound freight and network execution. The role connects distribution center teams with cross-functional partners to remove barriers, improve communication, and drive timely resolution of operational issues.

The position supports inbound exceptions, problem freight, claims, supplier compliance, reporting, and process improvement. Using data-driven insights and operational feedback, the Manager identifies recurring challenges, strengthens accountability, and develops scalable solutions that improve efficiency and support site operations. The role partners with site leadership, Supply Planning, Merchandising, Transportation, and suppliers to address issues and improve network performance. It also leads change management and continuous improvement and coaches and develops Associates.

Requirements

• Experience in supply chain, distribution operations, inbound freight, or operational support.
• Strong analytical and problem-solving skills to identify root causes and drive solutions.
• Ability to use data, reporting tools, and technology to improve operational performance.
• Ability to influence cross-functional partners and drive accountability without direct authority.
• Resilience and adaptability in ambiguous situations, shifting priorities, and complex operational challenges.
• Change management skills to build buy-in, challenge existing processes, and drive adoption of new ways of working.
• Strong communication, relationship-building, and collaboration skills.
• Demonstrated leadership, accountability, and a continuous improvement mindset.
• Bachelor’s degree in Logistics, Supply Chain, Business, or a related field and 2 years’ experience in logistics, distribution, transportation, or a related area; OR 4 years’ experience in logistics, distribution, transportation, or a related area.
• 2 years’ experience with Microsoft Office.

Nice To Haves

• Fleet management, dispatch, or network analysis experience.
• Retail Logistics Operations experience.
• Master’s degree in Business, Logistics, or Supply Chain.
• Six Sigma certification.

Responsibilities

• Serve as a support partner for distribution center and fulfillment sites, addressing operational challenges and inbound freight exceptions.
• Monitor FIXit tickets, identify aging issues, and coordinate escalations with accountable teams.
• Support inbound claims, freight damage, supplier compliance, and rework or refusal escalations.
• Partner with Supply Planning, Merchandising, Transportation, and suppliers to drive resolution.
• Analyze operational data and site feedback to identify recurring issues and root causes.
• Develop reporting, dashboards, and actionable performance insights.
• Lead change management and continuous improvement to standardize procedures, simplify workflows, and drive technology adoption.
• Coach and develop Associates while demonstrating resilience, adaptability, and accountability.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education benefit, including programs from high school completion through bachelor’s degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid.
• Annual or quarterly performance bonuses; certain positions may also include Regional Pay Zone compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager