Operations Manager (Flooring, Construction)

CentiMark Corporation•Ontario, CA

7d•$100,000 - $200,000

About The Position

QuestMark, a division of CentiMark Corporation, is hiring an industry-experienced Operations Manager to supervise, coordinate, and ensure the timely installation and completion of flooring projects. The position is also responsible for employee relations, branch employee safety, job supervision, and customer satisfaction. The manager develops and implements plans for growth and profitability, monitors financial forecasts, and addresses issues arising during installations. The position includes a large base salary, annual bonus, and signing bonus; stated total annual compensation for the territory is $100,000–$200,000. QuestMark provides polished concrete, epoxy, urethane, and hard-surface floor systems for industrial, commercial, and retail markets. Its services and products are supported by employees, project managers, technical representatives, and a floor safety and risk program with ongoing training and state-of-the-art equipment.

Requirements

At least 5 years of flooring or construction operations management experience.
Good working knowledge of flooring procedures and safety.
Excellent communication skills.
Analytical, leadership, interpersonal, problem-solving, and organizational/time-management skills.
Valid state driver's license in good standing.
Must be at least 18 years old.
Must be authorized to work in the United States.
Must pass a pre-employment drug test.

Responsibilities

Develop and implement a strategic plan for growth and profitability.
Ensure complete and thorough inspections of job sites before and after projects.
Forecast the office's financial outlook weekly, monthly, and yearly.
Address problems that arise during installation.
Communicate promptly with management and employees on all aspects of the work.
Recruit and retain qualified employees.
Set goals and conduct reviews for branch employees.
Understand and implement company policies and procedures.
Review daily safety paperwork, including New Hire Orientation, DOT, and safe work plans.
Supervise and coordinate flooring projects to ensure timely installation and completion.
Manage employee relations, branch employee safety, job supervision, and customer satisfaction.