Operations Manager, AV Depot

Lyft • Nashville, TN

18h • Onsite

About The Position

Flexdrive, a Lyft subsidiary, is building and operating autonomous vehicle infrastructure, beginning with its Nashville depot. Reporting to the Senior Manager, AV Operations, the Operations Manager is the primary operational leader for the depot and owns and evolves operational playbooks that support safe, available, and high-performing AV fleets. This hands-on role establishes operational frameworks, executes complex projects, and works closely with AV technology partners to maintain and scale depot operations.

The role leads daily execution across a 24/7 operation, including vehicle flow through charging, cleaning, maintenance, staging, and diagnostics; depot layout; parts management; data handling; and operational resource use. The Operations Manager oversees AV operators and technicians, depot performance, vendors, safety and regulatory compliance, and continuous practical improvement. The position is on-site at a Lyft Flexdrive hub or office location, and candidates must reside in a state registered for Flexdrive Services LLC.

Requirements

• At least 5 years of progressive experience in site management, general management, or operational leadership.
• Strong understanding of complex fleet management, logistics, or autonomous vehicle operations.
• Proven experience managing established operational sites, with a focus on executing playbooks, improving daily efficiency, and managing physical infrastructure.
• Ability to work a flexible schedule, including nights, weekends, and holidays as needed, to support a 24/7 AV depot operation.
• People management skills, including shift scheduling, performance management, and building a strong safety and operational culture.
• Analytical and practical ability to interpret daily performance data and drive immediate efficiency and productivity improvements.
• Leadership experience in fast-paced operational environments, with excellent communication and interpersonal skills for leading on-site teams.
• Bachelor’s degree in Engineering, Business, Operations Management, or equivalent practical experience.
• Must reside in a state registered for Flexdrive Services LLC.

Responsibilities

• Lead daily execution of operational systems and processes for 24/7 AV fleet management, including depot layout, vehicle charging, cleaning, maintenance, staging, diagnostics, parts management, and data handling.
• Manage daily operational resources, including equipment, technology, consumables, and staffing, to support uptime and readiness.
• Use necessary technologies and tools to execute depot operating procedures.
• Serve as the primary operational leader for the AV depot, leading daily performance, hands-on problem-solving, and compliance with operational and safety protocols.
• Monitor depot KPIs such as vehicle uptime, turnaround time, maintenance efficiency, and cost per vehicle, and address operational bottlenecks.
• Execute SOPs, SLAs, and safety protocols; identify practical process improvements and implement them with the team.
• Maintain a strong floor presence and directly support the team during peak periods and complex troubleshooting.
• Manage AV operators and technicians, including scheduling, performance management, training, and fostering a positive, safety-first shop-floor culture.
• Work with AV technology partners on-site to meet operational needs and collaborate on fleet health and performance initiatives.
• Oversee daily interactions with external vendors and partners for equipment, services, and facility needs.
• Enforce operational guidelines and compliance with local, state, and federal regulations for autonomous vehicles, commercial fleet management, and workplace safety.

Benefits

• Medical, dental, and vision insurance options, with additional programs available when enrolled.
• Mental health benefits.
• Family building benefits.
• Child care and pet benefits.
• 401(k) plan with company match.
• 12 observed holidays.
• Discretionary paid time off for salaried team members; 15 days of paid time off for hourly team members.
• 18 weeks of paid parental leave for biological, adoptive, and foster parents.
• Subsidized commuter benefits.
• Monthly Lyft credits and complimentary Lyft Pink membership.
• Potential equity offering and bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager