Operations Manager - Clinic Setting

Action Behavior Centers•Prosper, TX

12d•$65,000 - $85,000•Onsite

About The Position

The Operations Manager leads an ABC clinic facility and is responsible for creating an environment where the team can excel, families feel supported, and children with autism can reach their full potential. The role oversees the location’s financial, safety, and compliance aspects while driving operational performance and supporting the clinicians and families served. The manager leads and retains a team of 25–50 professionals, manages clinic metrics and budgets, and helps ensure high-quality operations in collaboration with Clinic Admissions Associates, Clinical Directors, and other department leaders. The role also builds trust with families by providing education and guidance during onboarding.

Requirements

At least 6 years of experience managing large teams across multiple sites or districts.
High school diploma or GED required.
High emotional intelligence, empathy, and understanding when working with children and families.
Strong communication skills and ability to collaborate effectively with department leaders and teammates.
Proactive problem-solving skills and ability to thrive in high-stakes situations while maintaining a commitment to excellence.
Ability to meet the listed physical requirements, including lifting or moving objects weighing up to 50 pounds, and to perform essential functions safely.
Ability to be physically present at the assigned job location as required and maintain regular, punctual attendance.

Nice To Haves

Bachelor’s or master’s degree; extensive management experience may be valued equally.

Responsibilities

Manage operational metrics, KPIs, clinic budgets, and team performance.
Lead, engage, and retain a team of 25–50 professionals delivering clinical care.
Support team members through evaluations, corrective actions, development plans, and team celebrations.
Build trust with families by providing education and guidance during the onboarding journey.
Collaborate with Clinic Admissions Associates, Clinical Directors, and department leaders to ensure quality operations.
Own the financial, safety, and compliance aspects of the assigned location.

Benefits

Base salary of $65,000–$85,000 per year, based on experience and market.
Performance bonus of up to $18,000 annually through monthly and quarterly incentives.
Career advancement pathways from Operations Manager through Senior Operations Manager, Group Operations Manager, and regional leadership roles.
Professional development through the Badge Up Program, Regional Workshops, Annual Leadership Summit, and Initial Training in Austin, Texas.
10 days of PTO, 10 paid holidays, and 2 flex days, with additional time based on tenure.
Student loan repayment options of up to $600 and tuition discounts.
Maternity/paternity award of up to $3,000 and childcare FSA options.
90% health insurance coverage.
401(k) with 2% company matching.
DoorDash Pass.
Team happy hours and regional recognition nights.