Operations Manager, Corporate Distribution Accounts, Foodservice

Califia Farms, LLC • Los Angeles, CA

3d • $110,000 - $130,000 • Hybrid

About The Position

The Operations Manager, Corporate Distribution Accounts, Foodservice supports the operational execution and financial performance of Califia Farms’ corporate distribution business. The role manages the processes, systems, and analysis that enable distributor partnerships to operate efficiently, meet customer requirements, and support profitable growth. Working with Sales, Supply Chain, Finance, Customer Service, and external partners, the Operations Manager oversees account administration, pricing execution, trade optimization, product availability, and vendor compliance while identifying opportunities to improve service, accuracy, and efficiency.

This is a hybrid role based in the DTLA Arts District office Tuesday through Thursday, with up to 10% travel for customer company meetings, events, and food shows. The expected salary range is $110,000–$130,000 per year based on a full-time schedule. Location and confirmed job-related skills and experience will be considered in setting actual salary. Full-time employees are eligible to enroll in Califia’s employee benefits program and may be eligible to participate in the company’s bonus program, which may be subject to change.

Requirements

• 3–5 years of relevant experience in the food and beverage industry, preferably in sales operations, account operations, or commercial distribution.
• Strong understanding of distributor and broker operating models and experience coordinating account execution.
• Strong account operations, process management, and cross-functional problem-solving skills.
• Strong financial and analytical skills, including trade investment analysis, volume forecasting, and deduction management.
• Proficiency in Excel and experience using business intelligence, trade management, and customer portal systems.
• Strong time management and organizational abilities.
• Excellent interpersonal and communication skills, including written, verbal, and presentation skills.
• Ability to translate complex data into clear business insights and recommended actions.
• Ability to travel up to 10% for customer company meetings, events, and food shows.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Manage day-to-day operational activities for corporate distributor accounts, ensuring timely execution of account requirements and resolution of operational issues.
• Oversee product and account setup, item maintenance, and accuracy of product and account data across customer portals and internal systems.
• Coordinate product availability, allocation, and inventory priorities with Sales and Supply Chain to support customer needs and business objectives.
• Manage pricing administration and analysis, including price changes, required customer notifications, contract alignment, and validation of customer and distributor pricing.
• Support trade planning and optimization through program setup, spend tracking, performance evaluation, and reconciliation of rebates, billbacks, and accruals with Finance.
• Oversee vendor compliance and monitor distributor service performance, coordinating corrective actions and resolution of supply, delivery, and product quality issues with appropriate internal teams.
• Partner with Finance and Customer Service to validate, investigate, dispute, and resolve deductions, pricing discrepancies, compliance charges, and other account-related claims.
• Support annual planning and forecast updates by analyzing sales trends, distributor inventory, and demand changes with Sales, Finance, and Supply Chain.
• Develop reporting and analysis to monitor account performance, identify trends and risks, and support business reviews and operational decisions.
• Coordinate contract administration, including internal review and approval, documentation, key deadlines, and implementation of approved pricing and program terms.
• Coordinate operational execution of product launches, item changes, and distributor transitions, ensuring alignment of pricing, inventory, forecasts, and trade programs.
• Establish and improve processes that strengthen execution, reduce administrative complexity, and support a growing Away from Home business.

Benefits

• Eligibility to enroll in the employee benefits program for full-time employees.
• May be eligible to participate in the company’s bonus program, which may be subject to change.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager