Operations Manager - VAS GOH (1st Shift) - Dubuque Distribution Center
About The Position
The Operations Manager leads and develops a team in support of business strategy, processes, policies, and procedures. The role is responsible for delivering on the overall customer promise and driving results through coaching, performance management, and monitoring results. It also meets financial standards by providing annual budget information, monitoring expenditures, identifying variances, and implementing corrective actions. The position leads a team of about 20 employees in the Value Added Service - Goods on Hanger (VAS GOH) department at the Dubuque Distribution Center. The schedule is Monday through Friday, 6:00 a.m. to 2:30 p.m. (1st shift).
Requirements
- At least 5 years of warehouse experience in a managerial role.
- Proven capability in identifying and implementing continuous-improvement actions that deliver measurable improvements to cost, service, and quality.
- Demonstrated capability in developing others and growing leadership competencies in direct reports.
- Strong knowledge of warehousing Key Performance Indicators (KPIs).
- Hands-on experience with warehouse management software and databases.
- Ability to analyze data and determine actions based on improvement opportunities.
- Excellent verbal and written communication skills.
Responsibilities
- Support the business strategy and drive results for overall safety, quality, and performance.
- Lead, develop, and grow the performance of a team of about 20 employees.
- Recruit, select, onboard, and train appropriate resources.
- Drive warehouse associate results by coaching, counseling, and disciplining employees; planning and monitoring performance; and providing feedback on job performance.
- Develop professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
- Own process improvement efforts through problem-solving, project management, and continuous improvement methodologies.
- Meet warehouse financial standards by providing annual budget information, monitoring expenditures, identifying variances, and implementing corrective actions.
- Drive KPI metrics as well as 4DX and facility performance scorecards.
Benefits
- Medical, vision, and dental coverage options
- Retirement benefits, including 401(k)
- Paid time away and PTO accruals
- Life insurance and disability insurance options
- Merchandise discount
- Employee Assistance Program (EAP) resources
- Holidays
- Potential eligibility for performance-based incentives or bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
