Operations Manager- Cash Vault

U.S. Bank•Des Moines, IA
•$66,640 - $78,400

About The Position

The Operations Manager directly and through staff manages and coordinates operational activities for assigned functional areas or regions. The role ensures quality service and effective operations support for internal and external customers, and leads teams of entry-level and skilled professionals by setting goals, providing ongoing feedback, measuring progress, recognizing success, and building employee accountability. The manager oversees adherence to corporate policies and procedures and compliance with applicable laws and regulations, and participates in reviewing and improving operational systems and procedures for assigned units. The schedule is Monday through Friday.

Requirements

  • Bachelor’s degree or equivalent work experience.
  • Typically three or more years of relevant experience.

Nice To Haves

  • Thorough knowledge of operational functions, systems, procedures, and the products or services supported by the assigned areas.
  • Understanding of applicable federal and state laws and regulations.
  • Thorough knowledge of applicable products, programs, financial analysis, and related documentation, as applicable.
  • Good organizational, managerial, and project management skills.
  • Well-developed customer relations skills.
  • Excellent interpersonal, verbal, and written communication skills.
  • Excellent supervisory and management skills.
  • Ability to manage multiple tasks.

Responsibilities

  • Manage and coordinate operational activities for assigned functional areas or regions, directly and through staff.
  • Ensure quality service and effective operations support for internal and external customers.
  • Lead teams by setting goals, providing ongoing feedback, measuring progress, recognizing success, and building accountability.
  • Oversee adherence to corporate policies and procedures and compliance with applicable laws and regulations.
  • Participate in reviewing and improving operational systems and procedures for assigned units.

Benefits

  • Medical, dental, and vision coverage.
  • Basic term and optional term life insurance.
  • Short-term and long-term disability coverage.
  • Pregnancy disability and parental leave.
  • 401(k) and employer-funded retirement plan.
  • Paid vacation of two to five weeks, depending on salary grade and tenure.
  • Up to 11 paid holiday opportunities.
  • Adoption assistance.
  • Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
  • Incentive and recognition programs.
  • Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.
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