Operations Manager - Material Handling

Road & Rail Services•Mulberry, FL

9d•Onsite

About The Position

Road & Rail Services is seeking a hands-on Operations Manager to oversee daily material handling operations at its New Wales, Florida location. The role leads employees and manages operational decisions in a fast-paced industrial environment, with an active presence in the field and ownership of safety, productivity, and customer satisfaction. The ideal candidate has leadership experience in material handling, industrial operations, manufacturing, rail operations, logistics, or heavy equipment environments and can build an accountable, safety-focused team. The manager directs daily material handling activities, coordinates staffing and equipment, monitors performance and production goals, addresses operational issues, maintains documentation, and communicates with customers. The role also promotes safety and compliance, conducts inspections and audits, investigates incidents, implements corrective actions, ensures adherence to procedures, and pursues improvements in safety, productivity, equipment use, and service quality. This is an active management position involving regular work in outdoor industrial operations. Work may involve varying weather, dust, noise, active equipment areas, occasional travel and overnight assignments, and nights, weekends, holidays, or extended hours when business needs require. The schedule is flexible based on operational needs. The position is full-time and on-site.

Requirements

High school diploma or GED.
At least 3 years of supervisory or management experience in an industrial, manufacturing, material handling, or related operational environment.
Demonstrated ability to supervise employees and manage daily production requirements.
Experience addressing employee performance, attendance, and workplace issues.
Strong understanding of workplace safety practices and operational procedures.
Ability to make independent decisions and manage competing priorities.
Strong communication, organizational, and problem-solving skills.
Ability to use computers for reporting, scheduling, and administrative responsibilities.
Valid driver's license when required for assigned job duties.
Ability to work a flexible schedule based on business demands.
Ability to work outdoors in varying temperatures, humidity, dust, and noisy environments; walk and stand for extended periods; navigate uneven surfaces and active equipment areas; climb ladders and stairs when necessary; and bend, kneel, crouch, reach, and twist while performing duties.
Ability to frequently lift up to 30 pounds and occasionally lift up to 50 pounds.
Ability to wear required Personal Protective Equipment (PPE).
Ability to work nights, weekends, holidays, or extended hours when business needs require.
Ability to travel occasionally, including overnight assignments when necessary.

Nice To Haves

Experience in bulk material handling, industrial processing, or rail-related operations.
Experience with heavy equipment or industrial machinery operations.
Equipment troubleshooting experience and basic mechanical knowledge.
Experience managing safety-sensitive employees and industrial work environments.
Familiarity with OSHA regulations, operational audits, and safety compliance programs.
Experience improving productivity, managing labor costs, or coordinating multiple work crews.

Responsibilities

Direct daily material handling activities to meet operational and customer requirements.
Coordinate staffing, equipment availability, and work assignments to maintain productivity.
Monitor daily performance, production goals, and operational efficiency.
Identify equipment problems, workflow delays, and opportunities for improvement.
Ensure work follows established procedures and quality standards.
Maintain accurate operational reports, documentation, and performance records.
Communicate regularly with customers about service expectations and operational needs.
Promote a strong safety culture through daily leadership and employee engagement.
Ensure compliance with applicable OSHA, EPA, FRA, DOT, company, and customer requirements.
Conduct routine workplace inspections, safety observations, and operational audits.
Support applicable AAR, ISA, ISO, and other customer or industry audit requirements.
Investigate accidents, injuries, equipment damage, and near-miss incidents.
Develop and implement corrective actions to prevent recurring safety concerns.
Verify employees follow established Standard Operating Procedures (SOPs).
Identify opportunities to improve safety, productivity, equipment utilization, and service quality.
Supervise employees and manage daily production requirements, including employee performance, attendance, and workplace issues.
Maintain an active presence in the field and work closely with employees.