Operations Manager - Material Handling

Road & Rail Services•Mulberry, FL

7d•Onsite

About The Position

Road & Rail Services is seeking a hands-on Operations Manager to oversee daily material handling operations at its New Wales, Florida location. The role requires an active presence in the field, working closely with employees and taking ownership of safety, productivity, and customer satisfaction in a fast-paced industrial environment. The manager directs daily operations, coordinates staffing and equipment, monitors performance, maintains records, and communicates with customers. The role also promotes safety and regulatory compliance, conducts inspections and audits, investigates incidents, implements corrective actions, and identifies opportunities to improve operations. The position involves outdoor industrial work and occasional travel, including overnight assignments when necessary.

Requirements

High school diploma or GED.
At least 3 years of supervisory or management experience in an industrial, manufacturing, material handling, or related operational environment.
Demonstrated ability to supervise employees and manage daily production requirements.
Experience addressing employee performance, attendance, and workplace issues.
Strong understanding of workplace safety practices and operational procedures.
Ability to make independent decisions and manage competing priorities.
Strong communication, organizational, and problem-solving skills.
Ability to use computers for reporting, scheduling, and administrative responsibilities.
Valid driver's license when required for assigned job duties.
Ability to work a flexible schedule based on business demands.
Ability to work outdoors in varying temperatures, humidity, dust, and noisy environments; walk and stand for extended periods; navigate uneven surfaces and active equipment areas; climb ladders and stairs when necessary; and bend, kneel, crouch, reach, and twist.
Frequently lift up to 30 pounds and occasionally lift up to 50 pounds.
Wear required Personal Protective Equipment (PPE).
Work nights, weekends, holidays, or extended hours when business needs require.
Travel occasionally, including overnight assignments when necessary.

Nice To Haves

Experience in bulk material handling, industrial processing, or rail-related operations.
Heavy equipment or industrial machinery operations experience.
Equipment troubleshooting and basic mechanical knowledge.
Experience managing safety-sensitive employees and industrial work environments.
Familiarity with OSHA regulations, operational audits, and safety compliance programs.
Experience improving productivity, managing labor costs, or coordinating multiple work crews.

Responsibilities

Direct daily material handling activities to meet operational and customer requirements.
Coordinate staffing, equipment availability, and work assignments to maintain productivity.
Monitor daily performance, production goals, and operational efficiency.
Identify equipment problems, workflow delays, and opportunities for improvement.
Ensure work is completed according to established procedures and quality standards.
Maintain accurate operational reports, documentation, and performance records.
Communicate regularly with customers about service expectations and operational needs.
Promote a strong safety culture through daily leadership and employee engagement.
Ensure compliance with applicable OSHA, EPA, FRA, DOT, company, and customer requirements.
Conduct routine workplace inspections, safety observations, and operational audits.
Support applicable AAR, ISA, ISO, and other customer or industry audit requirements.
Investigate accidents, injuries, equipment damage, and near-miss incidents.
Develop and implement corrective actions to prevent recurring safety concerns.
Verify employees follow established Standard Operating Procedures (SOPs).
Identify opportunities to improve safety, productivity, equipment utilization, and service quality.
Supervise employees and manage daily production requirements, including employee performance, attendance, and workplace issues.