Temp Operations Manager

Evolve Treatment Centers•Sacramento, CA

7d•$36 - $38•Onsite

About The Position

Evolve Treatment Centers is seeking an Operations Manager to oversee a 6-bed center in Sacramento, California. The role oversees the day-to-day operations of two residential treatment programs, including staff management, facility operations, client admissions and discharges, and compliance with JCAHO, CARF, and CCLD requirements. This position provides leave-of-absence coverage through January 31, 2027. The Operations Manager directly supervises residential counselors, overnight counselors, and a chef; supports staffing, training, timekeeping, and workplace culture; and maintains facility safety, supplies, budgets, food-service compliance, and readiness for tours. The role also supports clients and counselors when needed, assists with admissions, discharges, transportation, and outings, and coordinates with clinical, facilities, and administrative colleagues.

Requirements

Previous supervision and management experience is required.
Ability to multitask and strong time-management and organizational skills.
Ability to communicate effectively with clients, staff, colleagues, and supervisors.
Respectful and professional demeanor, with appropriate boundaries with staff, parents, and clients.
Ability to remain calm in stressful situations and respond appropriately to emergencies.
Must be at least 21 years old.
Must have a valid California driver’s license and reliable transportation.
Must pass a LiveScan background check and clear federal and state criminal background checks and child-abuse indexes.
Must be willing to interact with COVID-positive clients as needed.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Collaborate with Human Resources and Scheduling Coordinators on recruiting, hiring, onboarding, and offboarding clinical and nonclinical staff.
Directly supervise 25 or more Residential Counselors, Overnight Counselors, and a Chef.
Model a positive, inclusive workplace culture and ensure company policies are followed consistently.
Work with the Clinical Director as needed on write-ups, disciplinary actions, and 90-day and annual reviews for Residential Counselors and the Chef.
Provide ongoing training, guidance, and mentorship to Residential Counselors; identify training needs for counselors and chefs and facilitate training as needed or requested by the Clinical Director.
Lead on-site Evolve University tours for new staff.
Ensure the timeclock is working, hourly staff clock in and out and take required breaks, and overtime is monitored and managed.
Review overnight Kugadi checks and ensure overnight tasks are completed nightly.
Provide relevant operations updates in Treatment Team meetings.
Ensure facility compliance with accreditation and program standards, including CCLD, CARF, and Joint Commission requirements.
Oversee facility safety protocols, emergency food supplies and checks, smoke detectors, fire extinguishers, emergency drills, and current emergency binders.
Keep the weekly house calendar updated with vendors, emergency drills, Evolve holidays, staff birthdays, and other relevant information.
Submit incident reports and participate in incident-report debriefings as needed.
Oversee facility purchasing, conduct weekly inventory of supplies, and ensure the facility is stocked.
Ensure the Chef complies with food labeling and storage requirements, menu standards, and temperature logs.
Monitor the Chef budget and facility budget, including house credit card and petty cash, and cross-reference receipts.
Assist with food transportation between programs.
Keep the staff office neat and organized and ensure supplies are put away promptly.
Keep the house ready for tours and ensure the grounds and facility interior are maintained; coordinate repairs and upkeep with the Director of Facility Operations.
Coordinate with experiential vendors and approve invoices.
Submit approved expense reimbursements to accounts payable.
Assist with client supervision and counselor duties during critical staffing shortages.
Assist with client admissions and discharges and resolve client problems and needs using multidisciplinary team strategies.
Assist the nurse with transporting clients to off-site medical appointments and lab work as needed.
Supervise COVID-positive clients as needed.
Organize weekly Saturday client outings with the Clinical Director and schedule sweet treats.
Coordinate client discharge surveys.
Perform other duties as assigned.