Operations Manager HI

AWP Safety•Honolulu, HI

5d•$80,000 - $95,000

About The Position

The Operations Manager is a key management role supporting the Branch Manager for the West Division. The position leads and develops facility employees, implements the company’s core values and mission, and advances safety initiatives to protect employees, customers, and assets. The Operations Manager supervises safe work environments and ensures customer needs are met to a high standard. The role also contributes to team building, recruiting, and the development of ongoing relationships with internal and external clients.

Requirements

5–10 years of management experience.
Strong leadership, communication, and coaching abilities.
Motivation and organizational skills.
Intermediate computer proficiency, including Microsoft Office products and customer relationship management systems.
Experience managing profit and loss (P&L).
Experience in business development, including top- and bottom-line growth.
Experience developing high-performing teams.
Ability to build and maintain customer relationships.
Ability to develop and execute business plans.
Commitment to adhering to and promoting safe workplace practices.
Maintain a current, valid driver’s license and a clean driving record, free of suspension or revocation.
Understand and adhere to a collective bargaining agreement.

Nice To Haves

Associate or bachelor’s degree; preferred but not required.
Experience with process improvement methodologies such as Lean Manufacturing or Six Sigma.
A proactive approach to brand development.

Responsibilities

Develop and implement strategies to create and maintain safe work practices.
Manage a team of 25–50 employees.
Ensure compliance with company, local, state, and federal safety regulations.
Protect employees, customers, and assets from losses, injuries, and accidents by enforcing safe work practices.
Foster team building through effective leadership and regular communication.
Use site and organizational data to forecast workforce needs and predict staffing requirements.
Investigate accident causes and develop preventative measures to reduce accidents and safety exposures.
Develop expertise in work zone setup and design, and professional flagging.
Maintain traffic control, safety, and supervisor credentials.
Participate in recruiting and hiring strategies in collaboration with Human Resources.
Conduct new-hire orientation and ongoing training.
Facilitate safety and committee meetings.
Track and audit the usage of assets, employees, and time for projects.
Address customer service issues promptly and efficiently while providing a high level of service.
Strengthen the company’s presence in the service area and identify growth opportunities.
Invest in employee training to reduce turnover, promote efficiency, and reduce labor costs.
Manage daily employee issues, including payroll, timekeeping, benefits, time-off requests, scheduling, and customer issues.
Understand and adhere to a collective bargaining agreement.
Perform other duties as assigned.

Benefits

Comprehensive benefits package with three medical plan options and two dental plan options.
Legal and Identity Shield coverage.
Accident and Critical Illness coverage.
Benefits eligibility begins on the first of the month following the hire date.
Company-paid life insurance.
Company-paid long-term disability insurance.
Health Savings Account (HSA) and Flexible Spending Account (FSA) availability.
401(k) retirement plan.
Paid Time Off (PTO) and paid holidays.
Company vehicle.
7% AIP.