Operations Manager HI

AWP Safety•Honolulu, HI

About The Position

The Operations Manager is a key management role that assists the Branch Manager for the West Division. The position provides leadership and implements company core values and the mission of protecting customers’ people, business, and time. The Operations Manager manages and develops facility employees and leads safety initiatives to protect employees, customers, and assets, maintain safe work environments, and ensure customer needs are met at a high level of satisfaction. The role contributes to the management team’s success through team building, recruitment strategies, and strong relationships with internal and external clients.

Requirements

5–10 years of management experience.
Strong leadership skills and excellent communication and coaching abilities.
Strong motivation and organizational skills.
Intermediate computer proficiency, including Microsoft Office products and customer relationship management systems.
Experience managing profit and loss (P&L).
Proven business development experience, including top- and bottom-line growth.
Significant experience developing high-performing teams.
Strong ability to build and maintain customer relationships.
Ability to develop and execute business plans.
Commitment to following and promoting safe workplace practices.
Current, valid driver’s license and a clean driving record, free of suspension or revocation.
Associate or bachelor’s degree is preferred but not required.

Nice To Haves

Associate or bachelor’s degree.
Experience in process improvement methodologies such as Lean Manufacturing or Six Sigma.
Proactive approach to brand development.

Responsibilities

Develop and implement strategies to create and maintain safe work practices.
Manage a team of 25–50 employees.
Ensure compliance with company, local, state, and federal safety regulations.
Protect employees, customers, and assets from losses, injuries, and accidents by enforcing safe work practices.
Foster team building through effective leadership and regular communication.
Use site and organizational data to forecast workforce and predict staffing needs.
Investigate causes of accidents and safety exposures and develop preventative measures.
Develop expertise in work zone setup and design and professional flagging.
Maintain traffic control, safety, and supervisor credentials.
Participate in recruiting and hiring strategies in collaboration with Human Resources.
Conduct new-hire orientation and ongoing training.
Facilitate safety and committee meetings.
Track and audit the use of assets, employees, and time on projects.
Address customer service issues promptly and efficiently while providing a high level of service.
Strengthen the company’s presence in the service area and identify growth opportunities.
Train new and current employees to reduce turnover, promote efficiency, and reduce labor costs.
Manage daily employee matters, including payroll, timekeeping, benefits, time-off requests, scheduling, and customer issues.
Understand and adhere to a collective bargaining agreement.
Perform other duties as assigned.

Benefits

Comprehensive benefits package with three medical plan options and two dental plan options.
Legal and Identity Shield coverage.
Accident and Critical Illness coverage.
Company-paid life insurance.
Company-paid long-term disability insurance.
Health Savings Account (HSA) and Flexible Spending Account (FSA) availability.
401(k) retirement plan.
Paid Time Off (PTO) and paid holidays.
Company vehicle.
7% AIP.